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Dyn DNS Pro Updater It's not working

User_MNWBW
User_MNWBW Member Posts: 2
in Dyn Community

Hi, I hope you're okay.

I renew my service and in the past this product work fine.

Now my hostname do not work. (see Log in photo)

I haven't changed any of the settings or equipment, the internet is fine.

I open a service ticket but no answer, but seeing that many users have the same problem.

Let me know anything.

Thank in advance.

Error Log.jpg


User_3PDTU
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Answers

  • User_3PDTU
    User_3PDTU Member Posts: 3

    Hi, I’m having exactly the same problems, I’ve been with Dyn since 2013, no problems, the only thing I have done in the last week is I’ve had to download a new update client onto another laptop as my pc died.. I’m not massively a techy person but I see it keeps saying re IPV6 my router is not ipv6 enabled it’s IPV4, has there been some sort of update...

    423672DD-E707-41BB-BE12-1C614967E49B.jpeg

    Could really do with this sorting out.. really didn’t know what was up until I saw your post ...been over everything at my end...

    thanks.....

    User_MNWBW
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  • RotBlitz
    RotBlitz Member Posts: 149 Red Ribbon

    You either disable IPv6 updates if you don’t have IPv6 connectivity, or you ignore the error messages. IPv4 updates seem to function.

    User_MNWBW
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  • User_3PDTU
    User_3PDTU Member Posts: 3

    Ok thanks, just wondered why the change when nothing has changed at my end, never had these logs before re ipv6 and they’ve always been disabled, I will have to have a look where the updates re ipv6 can be disabled, I posted because I Was not able able to view my cameras for quite some time, but they seem to be back online now, but sporadically.

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  • RotBlitz
    RotBlitz Member Posts: 149 Red Ribbon

    How can you know that nothing has changed, like with your ISP?

    You can disable IPv6 updates within the Updater settings.

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  • User_MNWBW
    User_MNWBW Member Posts: 2

    Hi,

    for me IPv6 always been disabled and continue to give that error.

    I call the ISP provider and they report that nothing has changed.

    The camera is working and send the test email without problem.

    thanks.

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  • User_3PDTU
    User_3PDTU Member Posts: 3

    👍🏻Disabled here too.

    ive spoken with my isp too and also had a tech engineer as that’s part of my plan nothing has changed. All my settings are correct, I’ve never had the error logs before, which was merely a question j was asking, but These have maybe been brought about because I have downloaded a new client updater to a new pc ....

    But the cameras are working now and that’s the main point.

    User_MNWBW
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