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Cloud Account Failing to create
I am trying to do the Become an OCI Foundations Associate course but cant pass the firs module since the Cloud Account is not being created.
I have used 5 different cards, all cards got U$1,00 charged then refunded, so the cards are working, but when i click to agreed and start i got
Error processing transaction:
It was not possible to complete your registration. Common registration errors occur because of: (a) Use of prepaid cards. Oracle only accepts credit and debit cards (b) Intentional or unintentional masking of location or identity information (c) Incomplete or incorrect account data entry. Please try again if this applies to you. Otherwise, contact Oracle Customer Support.
Tried with 2 physical credit cards, 1 physical debit card, 1 physical pre paid card and 1 virtual credit card. All cards got charged with 1USD.
What is wrong?
Answers
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I have the same problem. I tried 2 virtual and 2 physical credit card and 4 different email address but I still get same error. I am looking for a solution also. I hope someone answer. I tried to contact with customer support on the error page and I got this as an answer:
"Hello,
Unfortunately, we are unable to resolve this or process the transaction. This is all the information we can provide. "
and status: SOLVED!
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Yep the response is very robotic, as i have researched on google and talked with a lot with their support, my conclusion is that they dont have a clue about this problem and do not care to solve.
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I talked to my banks and they informed me no charge requested on my credit cards so I even tried a friend of mine's credit card who lives in Europe (I am not) and 0.85EUR has been charged from that credit card but result is the same error again... it is frustrating.
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i'm in exactly same situation. Several trying, none success. Does anyone could overcome this issue? Thank You.
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No, they did not care to solve this, tried everything, new mail account, even a new card. It just does not work.
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Nope, I decided to open a real account since pricing is really low, I will go that way.
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I had the same issue before, using my physical CC (prepaid) and found it is not accepted by oracle, after changing this to debit card it works fine and passed this check. my recommendation is to use Debit cards
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in my region, only credit cards are accepted and I tried 3 different physical and 2 virtual cards. Anyway, I give up. I will start a pay as you go account.
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I tried Virtual Credit, Physical Credit (2 cards), Virtual Debit, Physical Debit.
No one worked. And they are from 3 different countries.
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Also tried different emails, different countries e types.
