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Tell us about your experience with the "Oracle Enterprise Manager App for Grafana ”
Answers
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Please ensure you are using the correct version of the Grafana EM plugin and compatible EM RUs. Look at the compatibility matrix on the Grafana EM plugin download page.
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Please make sure your Grafana EM plugin (frontend) is compatible with your OEM RU version(backend).
https://www.oracle.com/enterprise-manager/downloads/grafana-downloads.html
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ok, I need to update my OEM 13.5 to RU4 or higher - thanks
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Do you see any specific file permission-related errors in the Grafana server log? Verify your default unmask setting to see whether it is taking away the required permission on the reported files. Please paste any relevant error messages from the Grafana server log file here if you still can't resolve it.
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I am using V2.0 of the plugin and I am getting the same error when configuring the datasource. I have attached a screen shot.
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Please paste the error messages thrown into Grafana's server log when you do this configuring action. Also, hit the Save&Test button and capture the errors thrown into Grafana's server log.
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I have Grafana in debug logging mode. Here is the output from grafana.log when I hit the save & test button;
t=2022-05-16T14:58:43+0000 lvl=dbug msg="recording state cache metrics" logger=ngalert now=2022-05-16T14:58:43+0000
t=2022-05-16T14:58:43+0000 lvl=dbug msg="alert rules fetched" logger=ngalert count=0 disabled_orgs=[]
t=2022-05-16T14:58:50+0000 lvl=dbug msg="Received command to update data source" logger=datasources url=http://xoradba1t1v.opr.test.statefarm.org:7788
t=2022-05-16T14:58:50+0000 lvl=dbug msg="Applying default URL parsing for this data source type" logger=datasource type=oracle-emcc-datasource url=http://xoradba1t1v.opr.test.statefarm.org:7788
t=2022-05-16T14:58:50+0000 lvl=dbug msg="Querying for data source via SQL store" logger=datasources id=4 orgId=1
t=2022-05-16T14:58:50+0000 lvl=dbug msg="Applying default URL parsing for this data source type" logger=datasource type=oracle-emcc-datasource url=http://xoradba1t1v.opr.test.statefarm.org:7788
t=2022-05-16T14:58:50+0000 lvl=info msg="Request Completed" logger=context userId=1 orgId=1 uname=admin method=POST path=/api/datasources/proxy/4/em/websvcs/restful/grafana/v1/ status=403 remote_addr=10.2.91.129 time_ms=42 size=239 referer=http://xoradba1t2g.opr.test.statefarm.org:3000/datasources/edit/F9_yODu7k
t=2022-05-16T14:58:53+0000 lvl=dbug msg="alert rules fetched" logger=ngalert count=0 disabled_orgs=[]
t=2022-05-16T14:58:58+0000 lvl=dbug msg="recording state cache metrics" logger=ngalert now=2022-05-16T14:58:58+0000
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Can you also look at OEM side log(emoms.trc) and see any errors thrown there when you do the Save&Test action?
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No errors are logged in emoms.trc when I am hitting the save & test button
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@Rob Fish Can you spell out the versions of both Grafana server and EM where you are seeing these errors?
