Analytics Software

Eric, thsi thread was abandonned. If you have a question, please post it with a screenshot, detailed information about OS and precise versions as well as the detailed log to the forum.

Thanks Christian, I will do this. Is this the correct thread/forum?

Yes, since there is no specific "OAS only" forum and OAS anyways is just the evolution of OBIEE.

Thanks Christian.
This is my initial config attempt for a brand new OAS 6.4.0 base installation (not patched) on Oracle Linux Server release 8.6.
It is running on WLS 12.2.1.4 that has been patched to WLS PATCH SET UPDATE 12.2.1.4.220929. Here is a screenshot of the error from the configuration progress (step 9 of 10):
Here are details from the install2023-10-10_03-20-25PM log file. The config notation at the bottom is actually a folder :
2023-01-10 17:39:54,085 INFO [108] oracle.bi.install.config.basesteps.BIActionStep$1 - Failed single shot step: Start all Servers with: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3
2023-01-10 17:39:54,085 SEVERE [108] oracle.bi.install.config.actions.BIConfigAction - Non-skipped failure during configuration action: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3
oracle.bi.exec.ExecutionStatusException: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3
at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:106)
at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)
at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)
at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:63)
at oracle.bi.install.config.basesteps.SingleShotActionStep.execute(SingleShotActionStep.java:31)
at oracle.bi.install.config.basesteps.StepList.execute(StepList.java:85)
at oracle.bi.install.config.actions.BIConfigAction.doExecute(BIConfigAction.java:137)
at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:412)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:99)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:122)
at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:339)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:315)
at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:198)
at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)
at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)
at java.lang.Thread.run(Thread.java:750)
Suppressed: oracle.bi.exec.ExecutionStatusException: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/status.sh failed with exit value 1
at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:106)
at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)
at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)
at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:73)
... 13 more
2023-01-10 17:39:54,086 INFO [108] oracle.bi.configassistant.config.actions.main.BIConfigMain - Collecting diagnostic information following startup failure. See log file: /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM/jpsOnFailedStartup.out
2023-01-10 17:39:54,086 INFO [108] oracle.bi.exec.ExecScript - Executing: [jps, -l]
2023-01-10 17:39:54,086 INFO [108] oracle.bi.exec.ExecScript - Logging script stderr and stdout to /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM/jpsOnFailedStartup.out
2023-01-10 17:39:54,285 INFO [108] oracle.bi.install.config.actions.BIConfigAction$1 - Zipping up config assistant log files to /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bilogs/bieeconfiglogs_2023-01-10_03-29-25PM.
zip
2023-01-10 17:39:54,286 INFO [108] oracle.bi.install.config.actions.BIConfigAction$1 - Zipping up the following log files and directories:
/u01/app/Oracle/Middleware/Oracle_Home/install2023-01-10_03-29-25PM.log
/u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM

Is there any more info in the zipped config logs?
bieeconfiglogs_2023-01-10_03-29-25PM.zip

Besides a subfolder containing 17 items (screenshot) there is a install2023-01-10_03-29-25PM.log file that has the similar information at its end of file as the other log file.
2023-01-10 17:39:54,085 SEVERE [108] oracle.bi.install.config.actions.BIConfigAction - Non-skipped failure during configuration action: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3
oracle.bi.exec.ExecutionStatusException: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3
at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:106)
at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)
at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)
at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:63)
at oracle.bi.install.config.basesteps.SingleShotActionStep.execute(SingleShotActionStep.java:31)
at oracle.bi.install.config.basesteps.StepList.execute(StepList.java:85)
at oracle.bi.install.config.actions.BIConfigAction.doExecute(BIConfigAction.java:137)
at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:412)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:99)
at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:122)
at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:339)
at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:315)
at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:198)
at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)
at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)
at java.lang.Thread.run(Thread.java:750)
Suppressed: oracle.bi.exec.ExecutionStatusException: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/status.sh failed with exit value 1
at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:106)
at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)
at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)
at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:73)
... 13 more
2023-01-10 17:39:54,086 INFO [108] oracle.bi.configassistant.config.actions.main.BIConfigMain - Collecting diagnostic information following startup failure. See log file: /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM/jpsOnFailedStartup.out
2023-01-10 17:39:54,086 INFO [108] oracle.bi.exec.ExecScript - Executing: [jps, -l]
2023-01-10 17:39:54,086 INFO [108] oracle.bi.exec.ExecScript - Logging script stderr and stdout to /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM/jpsOnFailedStartup.out
2023-01-10 17:39:54,285 INFO [108] oracle.bi.install.config.actions.BIConfigAction$1 - Zipping up config assistant log files to /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bilogs/bieeconfiglogs_2023-01-10_03-29-25PM.zip
2023-01-10 17:39:54,286 INFO [108] oracle.bi.install.config.actions.BIConfigAction$1 - Zipping up the following log files and directories:
/u01/app/Oracle/Middleware/Oracle_Home/install2023-01-10_03-29-25PM.log
/u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM

2023-01-10 17:39:54,086 INFO [108] oracle.bi.configassistant.config.actions.main.BIConfigMain - Collecting diagnostic information following startup failure. See log file: /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM/jpsOnFailedStartup.out
^--- What does the .out say?

Hi Christian,
That log file is quite small but does not really reveal much to me. Here is the entire contents:
94929 oracle.sysman.oio.oioc.OiocOneClickInstaller
100898 weblogic.Server
109191 oracle.bi.security.credential.BICredentialReaderCli
108905 com.siebel.analytics.javahost.standalone.Main
100811 weblogic.NodeManager
94909 oracle.as.install.configlauncher.GLCMConfigLauncher
109245 sun.tools.jps.Jps
Thanks!
Eric

Hi Eric,

Please apply the latest bundle patch below and run the configuration again.
Critical Patch Update (CPU) Advisor For Oracle Analytics Server and Oracle Business Intelligence - Updated for October 2022 (Doc ID 2832967.2)

Regards,
Harish

Hi Harish,
I have actually just applied the patch & will be attempting the config very soon. I will update the thread with my results.
Thanks!
Eric

Beaten by Harish.
If this also fails - open an SR because this really shouldn't happen.

Following the steps given in patch properly should work as it worked for me.
Regards,
Harish

Hi Harish & Christian,
The config failed again with the latest bundle OAS/BI patch installed. The on-going issue is that the bi_server1 will not start & the other managed servers like presetnation,scheduling,etc do but the machine name is missing the last character. This is very strange.
I do have an Oracle SR open.
Thanks!
Eric
Name Type Machine Restart Int Max Restart Status
---- ---- ------- ----------- ----------- ------
AdminServer Server xxxxx.xxxxxx.com unknown unknown RUNNING
bi_server1 Server xxxxx.xxxxxx.co unknown unknown FAILED_NOT_RESTARTABLE
obips1 OBIPS xxxxx.xxxxxx.co 3600 5000 RUNNING
obijh1 OBIJH xxxxx.xxxxxx.co 3600 5000 RUNNING
obiccs1 OBICCS xxxxx.xxxxxx.co 3600 5000 RUNNING
obisch1 OBISCH xxxxx.xxxxxx.co 3600 5000 RUNNING
obis1 OBIS xxxxx.xxxxxx.co 3600 5000 RUNNING

$/u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/status.sh
Patch 34624887 : applied on Wed Jan 11 22:21:29 CST 2023
Unique Patch ID: 24944046
Patch description: "OAS BUNDLE PATCH 6.4.0.0.0(ID:220921.1630)"
Created on 21 Sep 2022, 20:45:45 hrs PST8PDT
Bugs fixed:
33224748, 34281256, 33805790, 34238514, 34001026, 34096755, 33916991
30470774, 34414314, 33869907, 33797660, 34009900, 34315332, 33720427
34310485, 34142612, 34436455, 34335300, 32546214, 33516861, 34092760
32912302, 33588352, 34521699, 26993239, 34125009, 34315283, 34366157
33693709, 34052535, 31946228, 33693180, 33924690, 34030053, 33294581
33514004, 31767037, 33701783, 33919961, 34028495, 33386435, 33806520
33749090, 33760033, 34202250

SR...

Hi Christian,
I did indicate in my prior post I have an open SR regarding this issue. As an Oracle customer, I'm very surprised with a fully patched, fresh install this is failing. This is very reproducable. It is starting to resemble a bug to me.
Thanks.
Eric

Yes it does which is why an SR is the only way to get something going. If the SR doesn't move forward, then escalate it. This will force them to look deeper into it. It's tedious but it's the process. Stay behind it, update it and escalate.

Hi Christian,
Yea, I'm working the SR. Do you know if OAS 6.4 works or certfied with WLS 12.2.1.3? The reason I ask is that I am also going to perform an in place upgrade from OBIEE 12.2.1.4 to OAS 6.4. I'm trying to determine if I need to update WLS prior. WLS upgrades are not very easy, especially if one has to manually rollback.
Thanks!
Eric

When you install OAS 6.4 it already comes with its own WLS as well. It's not something you do as a stand-alone task.

Hi Christian,
I think I see my difference as I am using enterprise & not standard edition. There are a couple of threads in the enterprise edition forum. I probably should have been posting there as that is what I have been installing/troubleshooting instead of here. I found this thread via google outside of the support communities. My apologies!
I was post going to post my OBIEE 12.2.1.4 to OAS 6.4 enterprise upgrade question regarding WLS 12.2.1.4 in the OBIEE 12.2.1.4 but I did find in the in-place upgrade dcoumentation in the "About the Upgrade Process" section does require a separate WLS 12.2.1.4 install in a new Oracle home: About the Upgrade Process (oracle.com)
There are also a couple of threads there showing WLS 12.2.1.4 requirement for OAS Enterprise:
OAS Install — oracle-tech
OAS 6.4 stack installation — oracle-tech
Not sure if there is a way to move my questions/responses to Harish's thread to that forum. Regardless, I did get my OAS server up & running by strongly engaging MOS per you recommedation! Thank-you so much!
I did have to install 3 WLS patches.
Patch 30729380: Coherence 12.2.1.4.3 Cumulative Patch using OPatchPatch 30729380: Coherence 12.2.1.4.3 Cumulative Patch using OPatch (Coherence is installed as part of FMW 12.2.1.4 infrastructure installation)
Patch 34065178: MERGE REQUEST ON TOP OF 12.2.1.4.0 FOR BUGS 34010500 33903365 (Because I installed with JDK 1.8.0_341)
Patch 34542329: MERGE REQUEST ON TOP OF 12.2.1.4.0 FOR BUGS 34280277 26354548 26629487 29762601 (To get OAS EM to deploy properly).
Thanks!
Eric
According to the Oracle's Install/Config documentation for OAS 6.4 (enterprise), WLS needs to be installed separately in the roadmap section.
Oracle Analytics Installing and Configuring Oracle Analytics Server, 2022 (6.4)
Oracle Analytics Server requires an existing Oracle Fusion Middleware Infrastructure installation and must be installed in the same Oracle home directory as Oracle Fusion Middleware Infrastructure. Therefore, you must obtain the following distributions: fmw_12.2.1.4.0_infrastructure.jar, (Linux) oa_platform-6.4.0.0.0-linux64.jar, and (WINDOWS) oa_platform-6.4.0.0.0-win64.jar .
The OAS software download page, it shows the same.
Oracle Analytics Server