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APEX 4.2.2 / Incident tracking / Assign somebody to a ticket

Dietmar Aust
Dietmar Aust Member Posts: 1,939 Bronze Badge
edited Nov 8, 2013 5:21AM in Packaged Applications

Hi guys,

I want to assign a ticket to an assignee. The way it works is rather to assign a ticket to a group of which the assignee is a member of.

Unfortunately I can see the tables eba_intrack_group and eba_intrack_user_group but I cannot find the screens in the application to manipulate them. Did I overlook them?

When I insert the values manually into these tables, the application works fine.

Thanks,

~Dietmar.

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