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Incident Tracking - Ticket Validations

jwellsnh
jwellsnh Member Posts: 1,816 Silver Trophy
edited Jan 1, 2014 10:49PM in Packaged Applications

Page 50 displays ticket detail information.  Over in the right side-bar is a control entitled, Validations.  A link within the region displays a modal page attempting to pull data from the eba_intrack_verifications table relative to the ticket being viewed.

Sample data is not provided and it is not clear what being validated relative to a ticket.  Can anyone shed any insight on this application feature?

Jeff

Best Answer

  • jwellsnh
    jwellsnh Member Posts: 1,816 Silver Trophy
    Accepted Answer

    I have answered my own question, the version of the application that I am working with did not have the validation routine working.  Looked at an untouched version of the application to discovered what was missing.

Answers

  • jwellsnh
    jwellsnh Member Posts: 1,816 Silver Trophy
    Accepted Answer

    I have answered my own question, the version of the application that I am working with did not have the validation routine working.  Looked at an untouched version of the application to discovered what was missing.

This discussion has been closed.