Software download Issue

User9546983-Oracle

hello OTN team , this is Mohamed from Oracle Hub team

customer is asking if she can download software

Oracle Business Intelligence, v. 11.1.1.6.0 for Linux x86-64-bit

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    - http://download.oracle.com/otn/linux/bi/111160/bi_linux_x86_111160_64_disk1_1of2.zip

    - http://download.oracle.com/otn/linux/bi/111160/bi_linux_x86_111160_64_disk1_2of2.zip

    - http://download.oracle.com/otn/linux/bi/111160/bi_linux_x86_111160_64_disk2_1of2.zip

    - http://download.oracle.com/otn/linux/bi/111160/bi_linux_x86_111160_64_disk2_2of2.zip

    - http://download.oracle.com/otn/linux/bi/111160/bi_linux_x86_111160_64_disk3.zip

Database

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- 11.2.0.3.0 PATCH SET FOR ORACLE DATABASE SERVER (Patchset):

    - https://updates.oracle.com/Orion/Services/download/p10404530_112030_Linux-x86-64_1of7.zip?aru=14125322&patch_file=p10404530_112030_Linux-x86-64_1of7.zip

    - https://updates.oracle.com/Orion/Services/download/p10404530_112030_Linux-x86-64_2of7.zip?aru=14125322&patch_file=p10404530_112030_Linux-x86-64_2of7.zip

    - https://updates.oracle.com/Orion/Services/download/p10404530_112030_Linux-x86-64_3of7.zip?aru=14125322&patch_file=p10404530_112030_Linux-x86-64_3of7.zip

    - https://updates.oracle.com/Orion/Services/download/p10404530_112030_Linux-x86-64_4of7.zip?aru=14125322&patch_file=p10404530_112030_Linux-x86-64_4of7.zip

    - https://updates.oracle.com/Orion/Services/download/p10404530_112030_Linux-x86-64_5of7.zip?aru=14125322&patch_file=p10404530_112030_Linux-x86-64_5of7.zip

    - https://updates.oracle.com/Orion/Services/download/p10404530_112030_Linux-x86-64_6of7.zip?aru=14125322&patch_file=p10404530_112030_Linux-x86-64_6of7.zip

    - https://updates.oracle.com/Orion/Services/download/p10404530_112030_Linux-x86-64_7of7.zip?aru=14125322&patch_file=p10404530_112030_Linux-x86-64_7of7.zip

- Patches:

    - Patch 6880880: https://updates.oracle.com/Orion/Services/download/p6880880_112000_Linux-x86-64.zip?aru=17071946&patch_file=p6880880_112000_Linux-x86-64.zip

    - DATABASE PATCH SET UPDATE 11.2.0.3.8 (INCLUDES CPUOCT2013) (Patch):

        - https://updates.oracle.com/Orion/Services/download/p16902043_112030_Linux-x86-64.zip?aru=16676143&patch_file=p16902043_112030_Linux-x86-64.zip

Weblogic

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- Application Development Runtime 11.1.1.7: http://download.oracle.com/otn/nt/middleware/11g/111170/ofm_appdev_generic_11.1.1.7.0_disk1_1of1.zip?AuthParam=1391182304_7f666a8c040f68f34f95f45885c01abe

- ADF Patch 17346704: https://updates.oracle.com/Orion/Services/download/p17346704_111170_Generic.zip?aru=16916350&patch_file=p17346704_111170_Generic.zip

- WLS PATCH SET UPDATE 10.3.6.0.6 (Patch): https://updates.oracle.com/Orion/Services/download/p17071663_1036_Generic.zip?aru=16801785&patch_file=p17071663_1036_Generic.zip

please advise

Mohamed Ismail

Unknown

You asked this question in the free public Community forum site.

That appears to be the wrong place for it.

Since you are "internal" to the company, you need to investigate this by using your internal contacts.

Your question seems to be whether that customer has permissions to get software.

Your post does not seem to be a "software download issue" where the retrieval process fails of gives corrupt computer files.

Your customer can get software depending on whether they have rights that come from having support contracts.

(Yes contracts, then "yes" for the software.   No contracts, then they will be denied access to the downloads.)

Tell that customer to open a SR with Technical Support, and they will have their questions answered.

User9546983-Oracle

To clear the Issue customer has already created a Technical Services Request asking for these information and grid support has advised the customer to check with customer support team.

customer just needs to make sure are these products available in OTN and they can downloaded from OTN and yes they have license

they does not want to download it from edelivery but they want to use OTN so they simply need someone to say yes or no - these products can be downloaded it without any Issues from OTN as long as you have license

so kindly can you advise ?

Mohamed Ismail

Unknown

You asked your question in the wrong place.

The community.oracle.com web site is the public forum site where participants are end users just like your customer.

You (perhaps) need to go to the communities.oracle.com web site which is the forum site that requires MOS login.

Go speak with your supervisor and get pointed to the correct place to ask your question.

User9546983-Oracle

Thanks for your kindly help

it is more clear