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Question: unable to open Siebel login page.
Hi All,
I am new to Siebel and installed Siebel 8.1.1.11 on Linux. Everything is fine Siebel server and gateway server are up and running but i am unable to open login page.
Login Error : The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.[15:36:09]
I can connect to Siebel Server manager using command as : srvrmgr -g siebel.com -e SCUBE_DEV -s SiebelDev -u SADMIN -p SADMIN
ODBC connectivity is also ok and i can connect as : ./odbcsql /u SADMIN /p SADMIN /s SCUBE_DEV_DSN
I have restarted the web server and when i checked the SWSE log file , i found the following error:
GenericLog GenericError 1 0000000255f943f2:0 2015-09-16 11:18:38 (smconn.cpp (284) err=1180866 sys=2321) SBL-NET-01218: The connection was refused by server siebelDev. No component is listening on port 2321.
GenericLog GenericError 1 0000000255f943f2:0 2015-09-16 11:18:39 (smconn.cpp (284) err=1180866 sys=2321) SBL-NET-01218: The connection was refused by server siebelDev. No component is listening on port 2321.
GenericLog GenericError 1 0000000255f943f2:0 2015-09-16 11:18:39 (ssmsismgr.cpp (659) err=3670019 sys=0) SBL-SSM-00003: Error opening SISNAPI connection.
ObjMgrSessionLog Error 1 0000000255f943f2:0 2015-09-16 11:18:39 Login failed for Login name : SADMIN
ProcessPluginState ProcessPluginStateError 1 0000000255f943f2:0 2015-09-16 11:18:39 -359064688: [SWSE] Open Session failed (0xa600d1) after 3.8287 seconds.
GenericLog GenericError 1 0000000255f943f2:0 2015-09-16 11:18:39 (smconn.cpp (284) err=1180866 sys=2321) SBL-NET-01218: The connection was refused by server siebelDev. No component is listening on port 2321.
Server manager components status
srvrmgr> list comp
SV_NAME CC_ALIAS CC_NAME CT_ALIAS CG_ALIAS CC_RUNMODE CP_DISP_RUN_STATE CP_STARTMODE CP_NUM_RUN_TASKS CP_MAX_TASKS CP_ACTV_MTS_PROCS CP_MAX_MTS_PROCS CP_START_TIME CP_END_TIME CC_INCARN_NO CC_DESC_TEXT
--------- -------------------------- --------------------------------------------------- ----------------- -------------- ----------- ----------------- ------------ ---------------- ------------ ----------------- ---------------- ------------------- ----------- ------------ ------------
SiebelDev ADMBatchProc Application Deployment Manager Batch Processor BusSvcMgr ADM Batch Online Auto 0 1 1 1 2015-09-16 11:50:48
SiebelDev ADMObjMgr_ara Application Deployment Manager Object Manager (ARA) AppObjMgr ADM Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev ADMObjMgr_enu Application Deployment Manager Object Manager (ENU) AppObjMgr ADM Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev ADMProc Application Deployment Manager Processor BusSvcMgr ADM Batch Online Auto 0 3 1 1 2015-09-16 11:50:48
SiebelDev ApptBook Appointment Booking Engine BusSvcMgr FieldSvc Batch Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev AsgnSrvr Assignment Manager AsgnSrvr AsgnMgmt Batch Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev AsgnBatch Batch Assignment AsgnBatch AsgnMgmt Batch Online Auto 0 20 2015-09-16 11:50:48
SiebelDev BusIntBatchMgr Business Integration Batch Manager BusSvcMgr EAI Batch Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev BusIntMgr Business Integration Manager BusSvcMgr EAI Batch Not Online Auto 0 20 0 1 2015-09-16 11:50:48
SiebelDev CustomAppObjMgr_ara Custom Application Object Manager (ARA) CustomAppObjMgr EAI Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev CustomAppObjMgr_enu Custom Application Object Manager (ENU) CustomAppObjMgr EAI Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev EAIObjMgr_ara EAI Object Manager (ARA) EAIObjMgr EAI Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev EAIObjMgr_enu EAI Object Manager (ENU) EAIObjMgr EAI Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev InfraEAIOutbound EAI Outbound Server BusSvcMgr EAI Batch Not Online Auto 0 20 0 1 2015-09-16 11:50:48
SiebelDev EIM Enterprise Integration Mgr EIM EAI Batch Online Auto 0 5 2015-09-16 11:50:48
SiebelDev FSCyccnt Field Service Cycle Counting Engine BusSvcMgr FieldSvc Batch Online Auto 0 5 1 1 2015-09-16 11:50:48
SiebelDev FSInvTxn Field Service Mobile Inventory Transaction Engine BusSvcMgr FieldSvc Batch Online Auto 0 5 1 1 2015-09-16 11:50:48
SiebelDev SFSObjMgr_ara Field Service Object Manager (ARA) AppObjMgr FieldSvc Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev SFSObjMgr_enu Field Service Object Manager (ENU) AppObjMgr FieldSvc Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev FSRepl Field Service Replenishment Engine BusSvcMgr FieldSvc Batch Online Auto 0 5 1 1 2015-09-16 11:50:48
SiebelDev FSMSrvr File System Manager FSMSrvr SystemAux Batch Online Auto 0 20 1 1 2015-09-16 11:50:43
SiebelDev GenTrig Generate Triggers GenTrig Workflow Batch Online Auto 0 1 2015-09-16 11:50:48
SiebelDev JMSReceiver JMS Receiver EAIJMSRcvr EAI Batch Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev MqSeriesAMIRcvr MQSeries AMI Receiver EAIRcvr EAI Background Online Auto 0 20 2015-09-16 11:50:48
SiebelDev MqSeriesSrvRcvr MQSeries Server Receiver EAIRcvr EAI Background Online Auto 0 20 2015-09-16 11:50:48
SiebelDev MSMQRcvr MSMQ Receiver EAIRcvr EAI Background Online Auto 0 20 2015-09-16 11:50:48
SiebelDev Optimizer Optimization Engine BusSvcMgr FieldSvc Batch Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev ORCLRcvr Oracle Receiver EAIDeprecatedRcvr ORCL Background Online Auto 0 20 2015-09-16 11:50:48
SiebelDev FSPrevMnt Preventive Maintenance Engine BusSvcMgr FieldSvc Batch Online Auto 0 5 1 1 2015-09-16 11:50:48
SiebelDev SMQReceiver SMQ Receiver EAIRcvr EAI Background Online Auto 0 20 2015-09-16 11:50:48
SiebelDev ServerMgr Server Manager ServerMgr System Interactive Running Auto 1 20 2015-09-16 11:50:43
SiebelDev SRBroker Server Request Broker ReqBroker System Interactive Running Auto 54 100 1 1 2015-09-16 11:50:43
SiebelDev SRProc Server Request Processor SRProc SystemAux Interactive Running Auto 2 20 1 1 2015-09-16 11:50:43
SiebelDev SvrTblCleanup Server Tables Cleanup BusSvcMgr SystemAux Background Running Auto 1 1 2015-09-16 11:50:43
SiebelDev SvrTaskPersist Server Task Persistance BusSvcMgr SystemAux Background Running Auto 1 1 2015-09-16 11:50:43
SiebelDev FSFulfill Service Order Fulfillment Engine BusSvcMgr FieldSvc Batch Online Auto 0 5 1 1 2015-09-16 11:50:48
SiebelDev FSLocate Service Order Part Locator Engine BusSvcMgr FieldSvc Batch Online Auto 0 5 1 1 2015-09-16 11:50:48
SiebelDev AdminNotify Siebel Administrator Notification Component AdminNotify SystemAux Batch Online Auto 0 10 1 1 2015-09-16 11:50:43
SiebelDev SCBroker Siebel Connection Broker SCBroker System Background Running Auto 1 1 2015-09-16 11:50:43
SiebelDev WirelessSalesObjMgr_ara Siebel Sales Wireless (ARA) AppObjMgr Wireless Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev WirelessSalesObjMgr_enu Siebel Sales Wireless (ENU) AppObjMgr Wireless Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev WirelesseServiceObjMgr_ara Siebel Self Service Wireless (ARA) AppObjMgr Wireless Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev WirelesseServiceObjMgr_enu Siebel Self Service Wireless (ENU) AppObjMgr Wireless Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev WirelessServiceObjMgr_ara Siebel Service Wireless (ARA) AppObjMgr Wireless Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev WirelessServiceObjMgr_enu Siebel Service Wireless (ENU) AppObjMgr Wireless Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev WirelesseChannelObjMgr_ara Siebel eChannel Wireless (ARA) AppObjMgr Wireless Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev WirelesseChannelObjMgr_enu Siebel eChannel Wireless (ENU) AppObjMgr Wireless Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev TaskLogCleanup Task Log Cleanup BusSvcMgr TaskUI Background Running Auto 1 1 2015-09-16 11:50:48
SiebelDev WorkActn Workflow Action Agent WorkActn Workflow Background Online Auto 0 5 2015-09-16 11:50:48
SiebelDev WorkMon Workflow Monitor Agent WorkMon Workflow Background Online Auto 0 5 2015-09-16 11:50:48
SiebelDev WfProcBatchMgr Workflow Process Batch Manager BusSvcMgr Workflow Batch Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev WfProcMgr Workflow Process Manager BusSvcMgr Workflow Batch Not Online Auto 0 20 0 1 2015-09-16 11:50:48
SiebelDev WfRecvMgr Workflow Recovery Manager BusSvcMgr Workflow Batch Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eChannelCMEObjMgr_ara eChannel Power Communications Object Manager (ARA) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eChannelCMEObjMgr_enu eChannel Power Communications Object Manager (ENU) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eCommunicationsObjMgr_ara eCommunications Object Manager (ARA) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eCommunicationsObjMgr_enu eCommunications Object Manager (ENU) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eCommWirelessObjMgr_ara eCommunications for Wireless Object Manager (ARA) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eCommWirelessObjMgr_enu eCommunications for Wireless Object Manager (ENU) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eCustomerCMEObjMgr_ara eCustomer Power Communications Object Manager (ARA) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eCustomerCMEObjMgr_enu eCustomer Power Communications Object Manager (ENU) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eEnergyObjMgr_ara eEnergy Object Manager (ARA) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eEnergyObjMgr_enu eEnergy Object Manager (ENU) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eMediaObjMgr_ara eMedia Object Manager (ARA) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eMediaObjMgr_enu eMedia Object Manager (ENU) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eEnergyOGCObjMgr_ara eOil Gas & Chemicals Object Manager (ARA) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eEnergyOGCObjMgr_enu eOil Gas & Chemicals Object Manager (ENU) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eSalesCMEObjMgr_ara eSales Power Communications Object Manager (ARA) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
SiebelDev eSalesCMEObjMgr_enu eSales Power Communications Object Manager (ENU) AppObjMgr Communications Interactive Online Auto 0 20 1 1 2015-09-16 11:50:48
69 rows returned.
Answers
-
Hi,
Below 2 Documents should help you in resolving this issue:
After adding new Server on existing Siebel Enterprise application fails with Server Busy error (Doc ID 1297668.1)
Siebel Server Administration Troubleshooting Guide (Doc ID 477442.1)
Thanks,
Arjesh
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