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Question: unable to open Siebel login page.

1ded5574-77e5-42e8-adba-479bc880db40Sep 16 2015 — edited Sep 21 2015

Hi All,

I am new to Siebel and installed Siebel 8.1.1.11 on Linux. Everything is fine Siebel server and gateway server are up and running but i am unable to open login page.

Login Error : The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.[15:36:09]

I can connect to Siebel Server manager using command as : srvrmgr -g siebel.com -e SCUBE_DEV -s SiebelDev -u SADMIN -p SADMIN

ODBC connectivity is also ok  and i can connect as : ./odbcsql /u SADMIN /p SADMIN /s SCUBE_DEV_DSN

 

I have restarted the web server and when i checked the SWSE log file , i found the following error:

  GenericLog GenericError 1 0000000255f943f2:0 2015-09-16 11:18:38 (smconn.cpp (284) err=1180866 sys=2321) SBL-NET-01218: The connection was refused by server siebelDev.  No component is listening on port 2321.

GenericLog GenericError 1 0000000255f943f2:0 2015-09-16 11:18:39 (smconn.cpp (284) err=1180866 sys=2321) SBL-NET-01218: The connection was refused by server siebelDev.  No component is listening on port 2321.

GenericLog GenericError 1 0000000255f943f2:0 2015-09-16 11:18:39 (ssmsismgr.cpp (659) err=3670019 sys=0) SBL-SSM-00003: Error opening SISNAPI connection.

ObjMgrSessionLog Error 1 0000000255f943f2:0 2015-09-16 11:18:39 Login failed for Login name : SADMIN

ProcessPluginState ProcessPluginStateError 1 0000000255f943f2:0 2015-09-16 11:18:39 -359064688: [SWSE] Open Session failed (0xa600d1) after      3.8287 seconds.

GenericLog GenericError 1 0000000255f943f2:0 2015-09-16 11:18:39 (smconn.cpp (284) err=1180866 sys=2321) SBL-NET-01218: The connection was refused by server siebelDev.  No component is listening on port 2321.

Server manager components status

srvrmgr> list comp

SV_NAME    CC_ALIAS                    CC_NAME                                              CT_ALIAS           CG_ALIAS        CC_RUNMODE   CP_DISP_RUN_STATE  CP_STARTMODE  CP_NUM_RUN_TASKS  CP_MAX_TASKS  CP_ACTV_MTS_PROCS  CP_MAX_MTS_PROCS  CP_START_TIME        CP_END_TIME  CC_INCARN_NO  CC_DESC_TEXT

---------  --------------------------  ---------------------------------------------------  -----------------  --------------  -----------  -----------------  ------------  ----------------  ------------  -----------------  ----------------  -------------------  -----------  ------------  ------------

SiebelDev  ADMBatchProc                Application Deployment Manager Batch Processor       BusSvcMgr          ADM             Batch        Online             Auto          0                 1             1                  1                 2015-09-16 11:50:48

SiebelDev  ADMObjMgr_ara               Application Deployment Manager Object Manager (ARA)  AppObjMgr          ADM             Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  ADMObjMgr_enu               Application Deployment Manager Object Manager (ENU)  AppObjMgr          ADM             Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  ADMProc                     Application Deployment Manager Processor             BusSvcMgr          ADM             Batch        Online             Auto          0                 3             1                  1                 2015-09-16 11:50:48

SiebelDev  ApptBook                    Appointment Booking Engine                           BusSvcMgr          FieldSvc        Batch        Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  AsgnSrvr                    Assignment Manager                                   AsgnSrvr           AsgnMgmt        Batch        Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  AsgnBatch                   Batch Assignment                                     AsgnBatch          AsgnMgmt        Batch        Online             Auto          0                 20                                                 2015-09-16 11:50:48

SiebelDev  BusIntBatchMgr              Business Integration Batch Manager                   BusSvcMgr          EAI             Batch        Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  BusIntMgr                   Business Integration Manager                         BusSvcMgr          EAI             Batch        Not Online         Auto          0                 20            0                  1                 2015-09-16 11:50:48

SiebelDev  CustomAppObjMgr_ara         Custom Application Object Manager (ARA)              CustomAppObjMgr    EAI             Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  CustomAppObjMgr_enu         Custom Application Object Manager (ENU)              CustomAppObjMgr    EAI             Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  EAIObjMgr_ara               EAI Object Manager (ARA)                             EAIObjMgr          EAI             Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  EAIObjMgr_enu               EAI Object Manager (ENU)                             EAIObjMgr          EAI             Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  InfraEAIOutbound            EAI Outbound Server                                  BusSvcMgr          EAI             Batch        Not Online         Auto          0                 20            0                  1                 2015-09-16 11:50:48

SiebelDev  EIM                         Enterprise Integration Mgr                           EIM                EAI             Batch        Online             Auto          0                 5                                                  2015-09-16 11:50:48

SiebelDev  FSCyccnt                    Field Service Cycle Counting Engine                  BusSvcMgr          FieldSvc        Batch        Online             Auto          0                 5             1                  1                 2015-09-16 11:50:48

SiebelDev  FSInvTxn                    Field Service Mobile Inventory Transaction Engine    BusSvcMgr          FieldSvc        Batch        Online             Auto          0                 5             1                  1                 2015-09-16 11:50:48

SiebelDev  SFSObjMgr_ara               Field Service Object Manager (ARA)                   AppObjMgr          FieldSvc        Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  SFSObjMgr_enu               Field Service Object Manager (ENU)                   AppObjMgr          FieldSvc        Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  FSRepl                      Field Service Replenishment Engine                   BusSvcMgr          FieldSvc        Batch        Online             Auto          0                 5             1                  1                 2015-09-16 11:50:48

SiebelDev  FSMSrvr                     File System Manager                                  FSMSrvr            SystemAux       Batch        Online             Auto          0                 20            1                  1                 2015-09-16 11:50:43

SiebelDev  GenTrig                     Generate Triggers                                    GenTrig            Workflow        Batch        Online             Auto          0                 1                                                  2015-09-16 11:50:48

SiebelDev  JMSReceiver                 JMS Receiver                                         EAIJMSRcvr         EAI             Batch        Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  MqSeriesAMIRcvr             MQSeries AMI Receiver                                EAIRcvr            EAI             Background   Online             Auto          0                 20                                                 2015-09-16 11:50:48

SiebelDev  MqSeriesSrvRcvr             MQSeries Server Receiver                             EAIRcvr            EAI             Background   Online             Auto          0                 20                                                 2015-09-16 11:50:48

SiebelDev  MSMQRcvr                    MSMQ Receiver                                        EAIRcvr            EAI             Background   Online             Auto          0                 20                                                 2015-09-16 11:50:48

SiebelDev  Optimizer                   Optimization Engine                                  BusSvcMgr          FieldSvc        Batch        Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  ORCLRcvr                    Oracle Receiver                                      EAIDeprecatedRcvr  ORCL            Background   Online             Auto          0                 20                                                 2015-09-16 11:50:48

SiebelDev  FSPrevMnt                   Preventive Maintenance Engine                        BusSvcMgr          FieldSvc        Batch        Online             Auto          0                 5             1                  1                 2015-09-16 11:50:48

SiebelDev  SMQReceiver                 SMQ Receiver                                         EAIRcvr            EAI             Background   Online             Auto          0                 20                                                 2015-09-16 11:50:48

SiebelDev  ServerMgr                   Server Manager                                       ServerMgr          System          Interactive  Running            Auto          1                 20                                                 2015-09-16 11:50:43

SiebelDev  SRBroker                    Server Request Broker                                ReqBroker          System          Interactive  Running            Auto          54                100           1                  1                 2015-09-16 11:50:43

SiebelDev  SRProc                      Server Request Processor                             SRProc             SystemAux       Interactive  Running            Auto          2                 20            1                  1                 2015-09-16 11:50:43

SiebelDev  SvrTblCleanup               Server Tables Cleanup                                BusSvcMgr          SystemAux       Background   Running            Auto          1                 1                                                  2015-09-16 11:50:43

SiebelDev  SvrTaskPersist              Server Task Persistance                              BusSvcMgr          SystemAux       Background   Running            Auto          1                 1                                                  2015-09-16 11:50:43

SiebelDev  FSFulfill                   Service Order Fulfillment Engine                     BusSvcMgr          FieldSvc        Batch        Online             Auto          0                 5             1                  1                 2015-09-16 11:50:48

SiebelDev  FSLocate                    Service Order Part Locator Engine                    BusSvcMgr          FieldSvc        Batch        Online             Auto          0                 5             1                  1                 2015-09-16 11:50:48

SiebelDev  AdminNotify                 Siebel Administrator Notification Component          AdminNotify        SystemAux       Batch        Online             Auto          0                 10            1                  1                 2015-09-16 11:50:43

SiebelDev  SCBroker                    Siebel Connection Broker                             SCBroker           System          Background   Running            Auto          1                 1                                                  2015-09-16 11:50:43

SiebelDev  WirelessSalesObjMgr_ara     Siebel Sales Wireless (ARA)                          AppObjMgr          Wireless        Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  WirelessSalesObjMgr_enu     Siebel Sales Wireless (ENU)                          AppObjMgr          Wireless        Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  WirelesseServiceObjMgr_ara  Siebel Self Service Wireless (ARA)                   AppObjMgr          Wireless        Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  WirelesseServiceObjMgr_enu  Siebel Self Service Wireless (ENU)                   AppObjMgr          Wireless        Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  WirelessServiceObjMgr_ara   Siebel Service Wireless (ARA)                        AppObjMgr          Wireless        Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  WirelessServiceObjMgr_enu   Siebel Service Wireless (ENU)                        AppObjMgr          Wireless        Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  WirelesseChannelObjMgr_ara  Siebel eChannel Wireless (ARA)                       AppObjMgr          Wireless        Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  WirelesseChannelObjMgr_enu  Siebel eChannel Wireless (ENU)                       AppObjMgr          Wireless        Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  TaskLogCleanup              Task Log Cleanup                                     BusSvcMgr          TaskUI          Background   Running            Auto          1                 1                                                  2015-09-16 11:50:48

SiebelDev  WorkActn                    Workflow Action Agent                                WorkActn           Workflow        Background   Online             Auto          0                 5                                                  2015-09-16 11:50:48

SiebelDev  WorkMon                     Workflow Monitor Agent                               WorkMon            Workflow        Background   Online             Auto          0                 5                                                  2015-09-16 11:50:48

SiebelDev  WfProcBatchMgr              Workflow Process Batch Manager                       BusSvcMgr          Workflow        Batch        Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  WfProcMgr                   Workflow Process Manager                             BusSvcMgr          Workflow        Batch        Not Online         Auto          0                 20            0                  1                 2015-09-16 11:50:48

SiebelDev  WfRecvMgr                   Workflow Recovery Manager                            BusSvcMgr          Workflow        Batch        Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eChannelCMEObjMgr_ara       eChannel Power Communications Object Manager (ARA)   AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eChannelCMEObjMgr_enu       eChannel Power Communications Object Manager (ENU)   AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eCommunicationsObjMgr_ara   eCommunications Object Manager (ARA)                 AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eCommunicationsObjMgr_enu   eCommunications Object Manager (ENU)                 AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eCommWirelessObjMgr_ara     eCommunications for Wireless Object Manager (ARA)    AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eCommWirelessObjMgr_enu     eCommunications for Wireless Object Manager (ENU)    AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eCustomerCMEObjMgr_ara      eCustomer Power Communications Object Manager (ARA)  AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eCustomerCMEObjMgr_enu      eCustomer Power Communications Object Manager (ENU)  AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eEnergyObjMgr_ara           eEnergy Object Manager (ARA)                         AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eEnergyObjMgr_enu           eEnergy Object Manager (ENU)                         AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eMediaObjMgr_ara            eMedia Object Manager (ARA)                          AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eMediaObjMgr_enu            eMedia Object Manager (ENU)                          AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eEnergyOGCObjMgr_ara        eOil Gas & Chemicals  Object Manager (ARA)           AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eEnergyOGCObjMgr_enu        eOil Gas & Chemicals  Object Manager (ENU)           AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eSalesCMEObjMgr_ara         eSales Power Communications Object Manager (ARA)     AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

SiebelDev  eSalesCMEObjMgr_enu         eSales Power Communications Object Manager (ENU)     AppObjMgr          Communications  Interactive  Online             Auto          0                 20            1                  1                 2015-09-16 11:50:48

69 rows returned.

Comments

843844
I have just discovered why this <checkbox> doesn't work as it should. It is wrapped with <panelGroup> which has "rendered" property/attribute:
<h:panelGroup id="group2" rendered="#{someCondition}">
<h:selectBooleanCheckbox id="checkbox1" value="#{myForm.checked}"
styleClass="selectBooleanCheckbox" required="true"></h:selectBooleanCheckbox>
<f:verbatim>Some text...</f:verbatim>
</h:panelGroup>
But this shouldn't be important at all. Although someCondition is being set to false at first time page opens and checkbox is invisible, it is later (when user clicks on the form's submit button) set to true (and confirmation <checkbox> becomes visible) and when user clicks on the same button for the second time "checked" field is null/false. :(
843844
If the bean is request scoped and the value of the 'rendered' attribute of a parent component is false, then the child component won't be rendered either. If this occues during the form submit, then JSF then can't apply the request values and update the model values on the desired component and bean property.

So all you need to do is to make sure that it returns true during the request processing.
843844
BalusC wrote:
So all you need to do is to make sure that it returns true during the request processing.
It returns true.

Let me try to explain it once again.

At first, when my JSF page opens for the first time, someCondition is set to false and checkbox is invisible (not rendered).
Later, when user submits my JSF form, someCondition is being set to true and checkbox1 is visible. (The purpose of this checkbox is confirmation/warning)
Later, when user check the checkbox and submits my JSF form once again, inside doButtonAction() method, getCheckBox1().getValue() returns null and setChecked(boolean b) is never being called so 'checked' field is always false. Simply, I have no way to read checkbox1's value (although checkbox1 was visible/rendered at form submitting time).

:(
843844
milantomic123 wrote:
It returns true.
During the rendering of the page (when you opened the page), but not during the processing of the request (when you submitted the form).

To prove this: you can solve this by putting the bean in session scope, or by passing the boolean value to the next request using h:inputHidden.
843844
BalusC wrote:
... or by passing the boolean value to the next request using h:inputHidden.
Can you please show me how to do this? Something like this:
<h:inputHiddenvalue="#{checkbox1.value}">
will this generate some JavaScript on the client side which would copy value from <checkbox1> into <h:inputHiddenvalue>?
843844
milantomic123 wrote:
BalusC wrote:
... or by passing the boolean value to the next request using h:inputHidden.
Can you please show me how to do this? Something like this:
<h:inputHiddenvalue="#{checkbox1.value}">
No, the boolean value which is been used in the rendered attribute. All you need to do is to make sure that the checkbox is rendered during the request processing, otherwise JSF cannot apply the request values on it!
will this generate some JavaScript on the client side which would copy value from <checkbox1> into <h:inputHiddenvalue>?
No. This makes no sense.

Do you understand anyway why this problem occurs? Put a sysout on the getter of the boolean value for the rendered attribute and debug the phases using a phaselistener.
843844
Something like this:
<h:inputHidden id="inputHidden1" />
<h:panelGroup id="group2" rendered="#{myForm.inputHidden1.value == 'true'}">
?
843844
milantomic123 wrote:
Something like this:
<h:inputHidden id="inputHidden1" />
<h:panelGroup id="group2" rendered="#{myForm.inputHidden1.value == 'true'}">
?
No. You need to pass the value which is responsible for the outcome of the 'rendered' attribute to the next request using h:inputHidden, so that its evaluation would still return true during the processing of the next request.
<h:inputHidden value="#{myBean.rendered}" />
<h:panelGroup rendered="#{myBean.rendered}">
843844
BalusC wrote:
<h:inputHidden value="#{myBean.rendered}" />
<h:panelGroup rendered="#{myBean.rendered}">
Will this work? inputHidden.value is expecting String and panelGroup.rendered is expecting Boolean.
843844
milantomic123 wrote:
inputHidden.value is expecting String
No. You can pass any object type along it. For other types than String, Number and Boolean you just need to supply a Converter.


Said that, and looking at how you develop yourself, I highly recommend you to take some time to go through a good JSF tutorial/book before proceeding with it.
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