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Oracle CRM blocked by Java 8

2781564
2781564 Member Posts: 1
edited Nov 4, 2015 7:00PM in Java 8 Questions

Oracle CRM is blocked by Java 8 due to "medium" security being removed.  Possibly this is because the application requests all permissions.  Is there a reconfiguring that can be done to allow it to run/launch in Java "high" security mode.  The desktop administrators just upgraded all call center desktops to Java 8 (1.8_20) and Contact Center and other "Java forms" based application components are failing to launch.

We are working with the Admin/Security teams to see if our site can be added to the site Exceptions list but this is a lengthy process and hope we can configure CRM to work with the higher "Java" security requirement.

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  • Unknown
    edited Nov 4, 2015 7:00PM
    2781564 wrote:
    
    Oracle CRM is blocked by Java 8 due to "medium" security being removed.  Possibly this is because the application requests all permissions.  Is there a reconfiguring that can be done to allow it to run/launch in Java "high" security mode.  The desktop administrators just upgraded all call center desktops to Java 8 (1.8_20) and Contact Center and other "Java forms" based application components are failing to launch.
    
    We are working with the Admin/Security teams to see if our site can be added to the site Exceptions list but this is a lengthy process and hope we can configure CRM to work with the higher "Java" security requirement.
    

    This is not really a Java 8 question. You need to post in a CRM forum or open an SR with Oracle support via your MOS account.

    As you already noted Java 8 "medium" security was removed.

    https://www.java.com/en/download/help/jcp_security.xml

    Starting with Java 8 Update 20, the Medium security level has been removed from the Java Control Panel. Only High and Very High levels are available. 
    The exception site list provides users with the option of allowing the same applets that would have been allowed by selecting the Medium option but on a site-by-site basis therefore minimizing the risk of using more permissive settings.
    

    Seems like someone in your org approved the Java update without properly testing ALL of the possible affected apps.