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Users accounts in version 10g - Upgrade from 11.2.0.3 to 12.2.0.1

Hello everybody,
I intend to upgrade Oracle Single Database from 11.2.0.3 to 12cR2 and I´ve been reading the Note ID 2173141.1 and there are a lot of user accounts in version 10g in my database and before the upgrade, I need to fix these users.
According to the Oracle documentation, I need to expire all users accounts that them has a password in the version 10g. The documentation also informs that when the user will connect in the first time, a prompt will show for change the password.
So, this prompt never shows. I want to know if I should configure another parameter in order to show this prompt.
In addition, I need your help to understand about the O5L_NP. I am very confused.
In the same documentation informs that older clients need the critical patch update CPUOCT2012 or later to gain the O5L_NP ability. What does it mean?
Should it apply this patch on the client or apply in on the database before the upgrade? Isn´t better deinstall the client (windows) and install the client 11.2.0.3?
Thank you for your help.
Regards, Juliana