Openscript Record Exception

823177

Dear All,

I tried to run Openscript -> Record button and there is exception throwing out. The exception is at below:

Install FormsFT Helper Failure:

Cause: Exception in thread "main" java.lang.RuntimeException: Failed to install FormsFT Helper to JRE[10.0.2] plug-in: com.sun.deploy.panel.ControlPanel

at oracle.oats.scripting.modules.forms.common.helperInstaller.JREHelperInstallerF.executeImpl(JREHelperInstallerF.java:53)

at oracle.oats.scripting.modules.forms.common.helperInstaller.JREHelperInstaller.execute(JREHelperInstaller.java:61)

at oracle.oats.scripting.modules.forms.common.helperInstaller.JREHelperInstaller.main(JREHelperInstaller.java:132)

What is the problem?How to solve it? Thanks in advance.

Vkumar.Somisetty

Hello,

From tools -> Manage EBS/Forms Automation and check whether required JRE is enabled or not. If not checked, enable the JRE and try to record again.Let me know if it helps.

Thanks,

Vishal Kumar

Thiruonnet-Oracle

Never faced this issue before.

Just to check, is "OracleATSHelper" service running??

Can you please run the Openscript diagnostic tool and paste the output in here?

Thanks

Thiru