UCM 11.1.1.5 Error Searching 'ScriptStack GET_SEARCH_RESULTS' — oracle-tech

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UCM 11.1.1.5 Error Searching 'ScriptStack GET_SEARCH_RESULTS'

3739854
3739854 Member Posts: 2
edited February 2019 in Peru

we saw the case (Doc ID 1341076.1) that has the same error but our configuration is correct and no change has been made lately

We have ORACLE WEBCENTER CONTENT 11.1.1.8.0-2013-07-11 17:07:21Z-r106802 (Versión Interna:7.3.5.185)

The file config.cfg have the next configuration SearchIndexerEngineName=OracleTextSearch

The Administration page > Configuration for (Instance Name). have the next configuration

Motor de Búsqueda::ORACLETEXTSEARCH

Nombre del Motor de Indexación:ORACLETEXTSEARCH

Índice Activo:ots1

We have the next two folders

/u01/oracle/Oracle/Middleware/user_projects/domains/webcenter_domain/ucm/cs/search/ots1 (created today)

/u01/oracle/Oracle/Middleware/user_projects/domains/webcenter_domain/ucm/cs/search/IdcColl1 (created on 11/07/2015)

The error is the next

Se ha producido un error. El rastreo de pila siguiente muestra más información.

!csUserEventMessage,weblogic,10.0.0.136:16200!$!csJdbcGenericError

intradoc.common.ServiceException: !csJdbcGenericError

*ScriptStack GET_SEARCH_RESULTS

3:getSearchResults,**no captured values**

        at intradoc.server.SearchManager.retrieveSearchInfoAsBinder(SearchManager.java:297)

        at intradoc.server.SearchService.retrieveSearchInfo(SearchService.java:1990)

        at intradoc.server.SearchService.doLocalSearch(SearchService.java:1458)

        at intradoc.server.SearchService.getSearchResults(SearchService.java:697)

        at sun.reflect.GeneratedMethodAccessor192.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:597)

        at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)

        at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)

        at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)

        at intradoc.server.Service.doCodeEx(Service.java:637)

        at intradoc.server.Service.doCode(Service.java:592)

        at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1693)

        at intradoc.server.Service.doAction(Service.java:564)

        at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1483)

        at intradoc.server.Service.doActions(Service.java:559)

        at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1415)

        at intradoc.server.Service.executeActions(Service.java:545)

        at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:751)

        at intradoc.server.Service.doRequest(Service.java:1974)

        at intradoc.server.ServiceManager.processCommand(ServiceManager.java:486)

        at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)

        at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1355)

        at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1732)

        at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:223)

        at sun.reflect.GeneratedMethodAccessor155.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:597)

        at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)

        at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)

        at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)

        at idcservlet.webdav.WebdavFilter.doFilter(WebdavFilter.java:174)

        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

        at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)

        at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)

        at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)

        at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)

        at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)

        at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)

        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

        at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)

        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)

        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)

        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)

        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)

        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)

        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)

        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)

        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)

        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

Answers

  • jose.bedoya
    jose.bedoya Member Posts: 2 Red Ribbon
    edited February 2019

    Hola, en estos casos es pereferible habilitar la auditoria del sistema. Esto se puede hacer por Administración > Información de Auditoría del Sistema.

    Habilita las siguientes opciones:

    pastedImage_0.png

    Probablemente sea algún problema de base de datos, lo primero que hay que descartar son errores de base de datos, es fácil porque es solo buscar con el navegador texto que empiece con "ORA-" (Sin las comillas).

    Revisa también que no se hayan ejecutado reconstrucciones del índice o modificaciones de los campos optimizados.

    Si es posbile comparte la traza de auditoría.

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