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Java Logging Settings not holding

edited Nov 2, 2018 7:10AM in DevOps Discussions

Hello Everyone, I have a question about logging. I am not a Java developer but we have Java in our Citrix environment on Windows 2008 servers. We have been asked by the application team to turn on logging by going to the java control panel and under the Advanced tab, checking off the boxes for Enable Logging and Enable Tracing. We are connecting in via Remote Desktop to make the change. But when we log out and then back in to check to make sure logging is enabled, both boxes are unchecked. I've tried to find out if there maybe is a registry setting associated with the logging but could not find anything. Other changes to applications stay that way if we log out so there is no overriding policy that removes changes. The application team is at a loss to explain why we are seeing this and we see it on all servers we attempt this on. I was wondering if someone would be able to tell us why this is happening as this is new to us. Thank you and have a good weekend.

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