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oracle 18c Express edition setup rollback during installation

tcser
tcser Member Posts: 9 Blue Ribbon

18c setup rollback without prompting any error. in windows server 2012 r2

18c_rollback_during_setup.png

clcarterChristian.Shay -OracleSven W.4076259rober584812amanishakhete3855864User_PK3SAUser_M8RO8User_ASC8B
«134

Answers

  • Christian.Shay -Oracle
    Christian.Shay -Oracle Posts: 2,245 Employee
    edited May 25, 2019 4:54PM

    1) Is ORACLE_HOME or TNS_ADMIN set in the environment? Go to a command prompt, type "set". You will need to temporarily unset any such environment variables. This is often the cause of rollbacks.

    2) Are you using Windows 10 Home Edition? It is not supported and the installer is not properly checking for it in the Prerequisite check.

    3) Are you using Server 2019? Same issue.

    4) On your network adapter that you are using, check (enable) "Client for Microsoft Networks" and "File and Printer Sharing for Microsoft Networks".

    5) Check to see if Netbios is enabled on your network connection:

    See this link for more info:

    http://ecross.mvps.org/howto/enable-netbios-over-tcp-ip-with-windows.htm

    6) In some cases, antivirus has interfered with an installation.  Try disabling anti-virus.

    7) Try creating a local user and adding to local administrator group and then log in and install as that user.

    4076259clcarterUser_PK3SAUser_M8RO8
  • tcser
    tcser Member Posts: 9 Blue Ribbon
    edited May 26, 2019 5:13AM

    1) NO ORACLE_HOME, TNS_ADMIN was not set.

    2) I'm using Windows server 2012R2.

    6) I've already disabled antivirus protection during installation.

    7) Okay, will try to add local user and then proceed for installation.

    clcarter
  • Christian.Shay -Oracle
    Christian.Shay -Oracle Posts: 2,245 Employee
    edited May 26, 2019 12:32PM

    Please also do steps #4 and #5. They are a very common cause of installation failures.

  • rober584812
    rober584812 Member Posts: 481 Bronze Badge
    edited May 27, 2019 6:48PM

    Hello.Restart the computer and the setup will continue successfull the installation processes.

    Regards.

  • 500ae989-bf95-429d-867f-29ab6ae80d4f
    edited May 31, 2019 3:10AM

    Hi tcser,

    I have also ran into the same problem and I cannot get information to know why.

    There is not even any log file to trace which step was failed.

    clcarter
  • Christian.Shay -Oracle
    Christian.Shay -Oracle Posts: 2,245 Employee
    edited May 31, 2019 4:58AM
    500ae989-bf95-429d-867f-29ab6ae80d4f wrote:Hi tcser,I have also ran into the same problem and I cannot get information to know why.There is not even any log file to trace which step was failed.

    Please make sure you are not running into common issues:

    1) Is ORACLE_HOME or TNS_ADMIN set in the environment? Go to a command prompt, type "set". You will need to temporarily unset any such environment variables.

    2) Are you using Windows 10 Home Edition? It is not supported and the installer is not properly checking for it in the Prerequisite check.

    3) Are you using Server 2019? Same issue.

    4) On your network adapter that you are using, check (enable) "Client for Microsoft Networks" and "File and Printer Sharing for Microsoft Networks".

    5) Check to see if Netbios is enabled on your network connection:

    See this link for more info:

    http://ecross.mvps.org/howto/enable-netbios-over-tcp-ip-with-windows.htm

    6) In some cases, antivirus has interfered with an installation. Try disabling anti-virus.

    7) Try creating a local user and adding to local administrator group and then log in and install as that user.

    clcarter
  • 4016371
    4016371 Member Posts: 1
    edited Jun 7, 2019 2:58AM

    I had the same rollback problem trying to install XE 18c to my home PC, Windows 10 Pro...and there was never a log file to tell me what went wrong...ARG!

    I must be thick-headed because it took me two days to figure out what I was doing wrong.  As it turned out, I had been installing by launching the "Oracle Database 18c Express Edition.msi" file.  Finally, I tried launching the installation using the "setup.exe" file and the installation then completed successfully.

    Christian.Shay -OracleUser_PK3SAUser_M734UUser_PU3EA
  • Christian.Shay -Oracle
    Christian.Shay -Oracle Posts: 2,245 Employee
    edited Jun 7, 2019 11:46AM
    6e26853f-d174-4aea-a2b5-564a8906ef99 wrote:I had the same rollback problem trying to install XE 18c to my home PC, Windows 10 Pro...and there was never a log file to tell me what went wrong...ARG!I must be thick-headed because it took me two days to figure out what I was doing wrong. As it turned out, I had been installing by launching the "Oracle Database 18c Express Edition.msi" file. Finally, I tried launching the installation using the "setup.exe" file and the installation then completed successfully.

    Thanks for the feedback. I will add this to the list of issues for people to check for.

    Sven W.
  • 62c0c2e6-b364-415f-8ea9-bc98c072bb75
    edited Aug 14, 2019 4:06AM

    Try to extract the zip of oracle 18c  in C: folder and then Install as administrator.

  • 4076259
    4076259 Member Posts: 1
    edited Sep 1, 2019 4:53AM

    Thank you. I will try

    clcarter