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I opened the .spc in VSCode and it wasn't detected as an Oracle SQL / PLSQL file.
Hi @"e49b9b75-578d-4fcc-abf3-674e96b4f78a",
Apologies if the auto-response was not fitting to your concern. When tickets are submitted depending on the category you choose as well as key words an auto response may be sent. 95%+ of the time it is relevant to the issue at hand. Unfortunately it sounds like that wasn't the case here. I can follow up with our support teams in regards to your ticket, thank you for sharing it here. You should hear back from someone shortly.
Mike
Oracle + Dyn