Java Puzzle Ball MOOC FAQ

NickR2600-Oracle

Q: I enrolled, but where is the content?

A: Until the course officially launches on May 2, you will not be able to access the course content. After the course is launched, to access the content page, access the registration page , login, and click Go To Course. Then click on the Content tab and select whichever lesson you wish to view. Note that if you are not registered in the course, you won't be able to see the content.

Q: When I click on Lesson <n>, I am directed to the Oracle Learning Library home page, not the Lesson page?

A: Likely your session timed out. Please logout, then click on the registration page link again.

Q: I was enrolled, but I changed my e-mail and now I can't see any of the lessons!

A: The e-mail you used to enroll is also the e-mail we use to enable entitlement to the course. If you change the e-mail, you no longer have access. You'll have to enroll again with the new e-mail. You'll also will need to take the quizzes again.

Q: What time are the lessons presented?  When are the live sessions?

A: Lessons for a MOOC are recorded videos. There are no live events, which means you can watch anytime! Read through the description (scroll down to see it) on the registration page.

Q: What is the release schedule of the lessons?

A: A new lesson releases every Wednesday at 9am US/Pacific time. These are the key dates:

• 02 May 2018 - Week 1 Content Released
• 09 May 2018 - Week 2 Content Released
• 16 May 2018 - Week 3 Content Released
• 23 May 2018 - Week 4 Content Released
• 06 June 2018 - Quiz Deadline / Course Close

Q: Will the course be available after the course ends?

A: Yes, but in an online, on-demand format, without the quizzes. Quizzes lock following the quiz deadline

Q: Can I download the video to watch later?

A. No, at this point we do not have an off-line model for the video materials.

Q: My account details are incorrect (my OTN account) how do I change them?

A: Please try this link to contact the OTN folks to fix your account.

Q: When will I get my completion award?

A: When you have a passing score on every quiz. A trophy button on the Status section of the Progress tab will appear, which lets you download a completion award.

Q: How do I know if I passed the quiz?

A: Click on the Progress tab. The scores, date/times, pass/fail of your quiz attempts are accessible from here. Please note:

• You must be logged in and have a valid session to see your results - if they don't show up, log out, log back in and access the course page.
• The Quiz link on the lesson page may or may not show a green check mark - the marks only indicate that you have visited the content, not that you passed or failed the quiz.
• You ONLY need to pass each quiz once to get the course completion award - we will only take the highest score.

Q: How many times can I take the quiz?

A: You can attempt a quiz 3 times. This is because we want to prevent passing-by-guessing. Our goal is to help you learn, which means you're encouraged to research or write code to test answers. We tried to design questions that wouldn't resort to trickery either.

Q: Can I start the quiz and complete it later?

A: Yes. If you leave a quiz, you'll resume wherever you left off.

Q: Can I go back to answer a previous quiz question?

A: Unfortunately, no. We don't have this capability. The only way to re-take a question is to answer every question in a quiz, and then re-take the entire quiz. You might not want to do this if you're limited to 3 quiz attempts.

Q: Where do I upload my homework assignment?

A: The homework is for you to test your understanding of the material. At this time we are not grading the homework, so you don't have to upload it anywhere.

Q: I found an error in the quiz/homework/lecture material. How do I report it?

A: First, thank you. Please let us know right here on the MOOC Community forum.

Q: I still have questions!

A: If the question is about the course content, please post it here to the forum!

Joaquin_M_Parrilla

Hello!,

I'm trying to open each link to can get all the quiz, homework/labs and lecture materials, but I can't get it because there is a download error. It seems links are broken.

Thank you very much

Joaquín

2955638

Find below links for course content.

https://apexapps.oracle.com/pls/apex/f?p=44785:17:109711294873946::NO:RP:P17_EVENT_ID,P17_COURSE_ID,P17_PREV_PAGE:5448,1…

https://apexapps.oracle.com/pls/apex/f?p=44785:17:108483552551463::NO:RP:P17_PAGE_ID,P17_EVENT_ID,P17_COURSE_ID,P17_PREV…

NickR2600-Oracle

Hello!,

I'm trying to open each link to can get all the quiz, homework/labs and lecture materials, but I can't get it because there is a download error. It seems links are broken.

Thank you very much

Joaquín

Hi Joaquin

I made a couple fixes so that the Content tab would no longer display blank.  Are you able to access the material now?

Nick

NickR2600-Oracle

Great tip from Simon: 

When opening a lab, do you get an error message "one or more project resources could not be found" ?  This problem may be occurring if Java is installed on your D-drive, and you're running the lab from the C-drive. The fix is simple enough...

click "resolve problems"

problem: "JDK_1.8" platform could not be found

click "resolve"

under "use an existing Java platform", choose the installed JDK, in my case named "JDK 1.8"

Thanks Simon!

1079298

Hi Nick,

How to see the correct answers for the quiz if we fail for 3 attempts.

NickR2600-Oracle

Hi Nick,

How to see the correct answers for the quiz if we fail for 3 attempts.

I think quiz solutions are only revealed after earning 70%.  However, I believe there's someone working on enhancing a "remediation" feature for future MOOCs that'll give more information on quiz answers.  In the meantime, you're welcome to reach out to the OTN community forum if there are any questions you'd want clarification on or have a discussion around.

1079298

I think quiz solutions are only revealed after earning 70%.  However, I believe there's someone working on enhancing a "remediation" feature for future MOOCs that'll give more information on quiz answers.  In the meantime, you're welcome to reach out to the OTN community forum if there are any questions you'd want clarification on or have a discussion around.

Thanks Nick.

1079298

Hi Nick.

Not able to get the completion course award.

I've completed the course and passed the Quiz. I clicked on trophy button it shows that my request is already submitted and with a link to login acclaim and accept the award.

I've created an account in Acclaim and it says, to finish setting up your account a confirmation email will be sent shortly. but I didn't get any confirmation email.

So how to receive this award and Is there any way to report this issue.

NickR2600-Oracle

Hi Nick.

Not able to get the completion course award.

I've completed the course and passed the Quiz. I clicked on trophy button it shows that my request is already submitted and with a link to login acclaim and accept the award.

I've created an account in Acclaim and it says, to finish setting up your account a confirmation email will be sent shortly. but I didn't get any confirmation email.

So how to receive this award and Is there any way to report this issue.

Could you send a message to [email protected]?  We'll see if we can troubleshoot this for you.

heidibuelow

Minor typo in Lab 4 instructions

"It specifies the actions that are preformed when a button is pressed"  Should be performed.

Heidi.