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how to create a report which looks for incidents with same subject line and also with prefix RE /FWD

User_5UMG0
User_5UMG0 Member Posts: 3 Green Ribbon

I created a report and embedded in incident workspace . It  search for tickets that equal parent field value (in this case it equals subject field).


Now, is it possible in some fashion that it can also look for prefix: RE and FWD in subject line and if the same subject has RE & FWD in prefix, it gives you result. Right now it does not. It just match the “same subject” .