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OACS scheduled reports have square brackets [] at the end of the subject line

User_CGJM2 Member Posts: 2 Green Ribbon

We are using OACS 6.2

We have scheduled few reports (Alerts) and they are being sent to multiple users.

Recently the users complained that they see extra & unwanted square brackets [] at the end of the subject of alert mails.

Note that not all the users have such a problem. Only users with email address ending with are facing this issue.

Users from have also said that recently MS 365 Exchange Server installation has happened.

We are investigating the issue internally and tried different ways. However so far there is no luck.

Can you assist us in identifying the issue ?


KPI Team