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Started Java 8 installation on Windows 7 does not complete

pstein-JavaNet
pstein-JavaNet Member Posts: 686 Bronze Badge

Due to other external programs which require 32bit Java v8 I have to (re)install 32bit Java v8 on an older 64bit Windows 7 computer.

When I double click (as usual) on the downloaded package

jre-8u321-windows-i586.exe

the installation is started and I am asked whether I want to run this file (from Oracle).

After confirmation nothing happens any more. No progress even after 30 minutes.

Why?

The JRE installation creates a second process as visible in Task Manager.

See attached snapshot (click to enlarge):

The current user is member of the administrators group.

There is enough disk space

No Java versions are currently installed.

Firewall is disabled

The same problem occurs when starting the JDK installation (instead of JRE)

jdk-8u321-windows-i586.exe

I remember that installation (of an Java 8) works in the past (but was removed later).

Installation of 64bit Java 8 works. But I need 32 bit Java

To stop installation I have to kill the processes in Task Manager

The logfile jusched.log shows the following content:


[2022/04/19 10:56:45.133, jdk-8u321-windows-i586.exe (PID: 5104, TID: 5444), FileUtils.cpp:606 (FileUtils::`anonymous-namespace'::deleteFileImpl)]

   TRACE: Deleted [D:\temp\jds495958.tmp\jdk-8u321-windows-i586.exe] file

[2022/04/19 10:56:45.133, jdk-8u321-windows-i586.exe (PID: 5104, TID: 5444), FileUtils.cpp:657 (FileUtils::deleteDirectory)]

   TRACE: Deleted [D:\temp\jds495958.tmp] directory

[2022/04/19 10:57:01.107, jre-8u321-windows-i586.exe (PID: 5404, TID: 3764), FileUtils.cpp:405 (FileUtils::`anonymous-namespace'::createNewFile)]

   TRACE: Created [D:\temp\jds714936.tmp] file

[2022/04/19 10:57:01.107, jre-8u321-windows-i586.exe (PID: 5404, TID: 3764), FileUtils.cpp:606 (FileUtils::`anonymous-namespace'::deleteFileImpl)]

   TRACE: Deleted [D:\temp\jds714936.tmp] file

[2022/04/19 10:57:01.107, jre-8u321-windows-i586.exe (PID: 5404, TID: 3764), wrapper4wrapper.cpp:128 (`anonymous-namespace'::run)]

   INFO: NOT on network drive

[2022/04/19 10:57:01.107, jre-8u321-windows-i586.exe (PID: 5404, TID: 3764), FileUtils.cpp:405 (FileUtils::`anonymous-namespace'::createNewFile)]

   TRACE: Created [D:\temp\jds714936.tmp\jds714936.tmp] file

[2022/04/19 10:57:01.622, jre-8u321-windows-i586.exe (PID: 5404, TID: 3764), FileUtils.cpp:543 (FileUtils::`anonymous-namespace'::moveFileImpl)]

   TRACE: Moved 'D:\temp\jds714936.tmp\jds714936.tmp' file to 'D:\temp\jds714936.tmp\jre-8u321-windows-i586.exe'

[2022/04/19 10:57:01.872, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: Wrapper begin...

[2022/04/19 10:57:01.872, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), wrapper.cpp:86 (WinMain)]

   INFO: Running offline JRE wrapper with command line=<>

[2022/04/19 10:57:01.872, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), WrapperUtils.cpp:195 (DeleteFaultyBaseImage)]

   TRACE: -- DeleteFaultyBaseImage begin...

[2022/04/19 10:57:01.872, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), Browsers.cpp:194 (browsers::getDefaultBrowserId)]

   TRACE: Entering browsers::getDefaultBrowserId

[2022/04/19 10:57:01.872, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), Browsers.cpp:100 (browsers::`anonymous-namespace'::getString)]

   TRACE: Probe HKCU\Software\Microsoft\Windows\Shell\Associations\UrlAssociations\http\UserChoice\ProgId string value

[2022/04/19 10:57:01.872, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), Browsers.cpp:115 (browsers::`anonymous-namespace'::getString)]

   TRACE: Value of HKCU\Software\Microsoft\Windows\Shell\Associations\UrlAssociations\http\UserChoice\ProgId registry value: FirefoxPortableURL

[2022/04/19 10:57:01.872, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), Browsers.cpp:0 (browsers::getDefaultBrowserId)]

   TRACE: Exiting browsers::getDefaultBrowserId (entered at Browsers.cpp:194)

[2022/04/19 10:57:01.872, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:473 (JavaEnvironment::detect)]

   TRACE: Entering JavaEnvironment::detect

[2022/04/19 10:57:01.887, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:490 (JavaEnvironment::detect)]

   TRACE: Installed Java detected: version=1.7.0; arch=32; productCode={32A3A4F4-B792-11D6-A78A-00B0D0170210}; type=1

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:0 (JavaEnvironment::detect)]

   TRACE: Exiting JavaEnvironment::detect (entered at JavaEnvironment.cpp:473)

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), wrapper.cpp:152 (WinMain)]

   TRACE: No Old JRE Version found

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AuMsi.cpp:70 (au::InstalledState::detect)]

   TRACE: No Old AU Version found

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), wrapper.cpp:160 (WinMain)]

   TRACE: Wrapper Load ConfigSettings...

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:159 (InstallConfigData::InstallConfigData)]

   TRACE: Entering InstallConfigData::InstallConfigData

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:216 (InstallConfigData::InitConfig)]

   INFO: Default config settings are:

INSTALL_SILENT=Disable

STATIC=Disable

AUTO_UPDATE=Enable

WEB_ANALYTICS=Enable

EULA=Disable

SPONSORS=Enable


[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:0 (InstallConfigData::InstallConfigData)]

   TRACE: Exiting InstallConfigData::InstallConfigData (entered at InstallConfigData.cpp:159)

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: -->Loading Important args...

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:495 (InstallConfigData::ImportArgsConfigSettings)]

   TRACE: Entering InstallConfigData::ImportArgsConfigSettings

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: ...Importing command line arguments

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]

   TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:495)

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: |------Important args config (TMP)--------|


INSTALL_SILENT = Disable

STATIC = Disable

AUTO_UPDATE = Enable

SPONSORS = Enable

WEB_ANALYTICS = Enable

EULA = Disable

|-------------------------------------|


[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: -->Loading Config...

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: ...Importing runtime configuration file...

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:128 (logit)]

   INFO: Runtime config file path is C:\Program Files (x86)\Common Files\Oracle\Java\java.settings.cfg

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: Runtime configuration file doesn't exist. It will be created later by settings_api.

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:495 (InstallConfigData::ImportArgsConfigSettings)]

   TRACE: Entering InstallConfigData::ImportArgsConfigSettings

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: ...Importing command line arguments

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]

   TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:495)

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:609 (InstallConfigData::CheckParams)]

   TRACE: Entering InstallConfigData::CheckParams

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:0 (InstallConfigData::CheckParams)]

   TRACE: Exiting InstallConfigData::CheckParams (entered at InstallConfigData.cpp:609)

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: -->Saving backup...

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: ...Importing runtime configuration file...

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:128 (logit)]

   INFO: Runtime config file path is C:\Program Files (x86)\Common Files\Oracle\Java\java.settings.cfg

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: Runtime configuration file doesn't exist. It will be created later by settings_api.

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: |------Config to backup--------|


|-------------------------------------|


[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: -->Loading export config...

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: ...Importing runtime configuration file...

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:128 (logit)]

   INFO: Runtime config file path is C:\Program Files (x86)\Common Files\Oracle\Java\java.settings.cfg

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: Runtime configuration file doesn't exist. It will be created later by settings_api.

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:495 (InstallConfigData::ImportArgsConfigSettings)]

   TRACE: Entering InstallConfigData::ImportArgsConfigSettings

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: ...Importing command line arguments

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:0 (InstallConfigData::ImportArgsConfigSettings)]

   TRACE: Exiting InstallConfigData::ImportArgsConfigSettings (entered at InstallConfigData.cpp:495)

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:609 (InstallConfigData::CheckParams)]

   TRACE: Entering InstallConfigData::CheckParams

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallConfigData.cpp:0 (InstallConfigData::CheckParams)]

   TRACE: Exiting InstallConfigData::CheckParams (entered at InstallConfigData.cpp:609)

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: -->Adding CMDLINE to config...

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: -->Normalizing Export...

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: |------Config to export--------|


|-------------------------------------|


[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: |------!!!!Working config!!!!--------|


INSTALL_SILENT = Disable

STATIC = Disable

AUTO_UPDATE = Enable

SPONSORS = Enable

WEB_ANALYTICS = Enable

EULA = Disable

|-------------------------------------|


[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), Locales.cpp:318 (Locale::preferredLanguages)]

   INFO: PreferredUILanguages: Vista+

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: Wrapper, check for reinstall case..

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:473 (JavaEnvironment::detect)]

   TRACE: Entering JavaEnvironment::detect

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:490 (JavaEnvironment::detect)]

   TRACE: Installed Java detected: version=1.7.0; arch=32; productCode={32A3A4F4-B792-11D6-A78A-00B0D0170210}; type=1

[2022/04/19 10:57:01.903, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:140 (`anonymous-namespace'::detectHomeDir)]

   TRACE: Find home dir of {32A3A4F4-B792-11D6-A78A-00B0D0170210} Java installation

[2022/04/19 10:57:01.918, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:304 (`anonymous-namespace'::detectFullVersion)]

   TRACE: Detect full version of {32A3A4F4-B792-11D6-A78A-00B0D0170210} Java installation

[2022/04/19 10:57:01.918, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:215 (`anonymous-namespace'::detectFullVersionFromMsi)]

   TRACE: detectFullVersionFromMsi({32A3A4F4-B792-11D6-A78A-00B0D0170210})

[2022/04/19 10:57:01.918, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), MsiUtils.cpp:331 (msi::`anonymous-namespace'::makeMessage)]

   ERROR: Exception with message 'Resources.cpp(65) at Resource::getPtr(): cannot find resource (name='#259', type='#6'). System error [1814](system error 1814 (The specified resource name cannot be found in the image file))' caught

[2022/04/19 10:57:01.918, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:90 (`anonymous-namespace'::getMsiProperty)]

   ERROR: Exception with message 'MsiUtils.cpp(290) at msi::Database::getProperty(): MsiViewFetch(C:\Windows\Installer\1c1837d.msi, SELECT Value FROM Property WHERE Property = 'FullVersion') failed. MSI error [259]' caught

[2022/04/19 10:57:01.918, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:452 (`anonymous-namespace'::getInstalledJava)]

   TRACE: InstalledJava(1.7.0_21|1.7.0_21|JDK|32bit|C:\Program Files (x86)\Java\jdk\v1.7.x|{32A3A4F4-B792-11D6-A78A-00B0D0170210}|-10)

[2022/04/19 10:57:01.934, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), JavaEnvironment.cpp:0 (JavaEnvironment::detect)]

   TRACE: Exiting JavaEnvironment::detect (entered at JavaEnvironment.cpp:473)

[2022/04/19 10:57:01.965, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), FileUtils.cpp:606 (FileUtils::`anonymous-namespace'::deleteFileImpl)]

   TRACE: Deleted [C:\Users\M\AppData\LocalLow\Oracle\Java\jre1.8.0_321\Java3BillDevices.png] file

[2022/04/19 10:57:01.965, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), FileUtils.cpp:606 (FileUtils::`anonymous-namespace'::deleteFileImpl)]

   TRACE: Deleted [C:\Users\M\AppData\LocalLow\Oracle\Java\jre1.8.0_321\jre1.8.0_321.msi] file

[2022/04/19 10:57:01.965, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), FileUtils.cpp:657 (FileUtils::deleteDirectory)]

   TRACE: Deleted [C:\Users\M\AppData\LocalLow\Oracle\Java\jre1.8.0_321] directory

[2022/04/19 10:57:01.981, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), FileUtils.cpp:462 (FileUtils::`anonymous-namespace'::createDir)]

   TRACE: Created [C:\Users\M\AppData\LocalLow\Oracle\Java\jre1.8.0_321] directory

[2022/04/19 10:57:01.981, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), WrapperUtils.cpp:1397 (ExtractJavaBannerResourceFile)]

   INFO: ExtractJavaBannerResourceFile -- begin -- for locale: 1033

[2022/04/19 10:57:01.981, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), WrapperUtils.cpp:1399 (ExtractJavaBannerResourceFile)]

   INFO: The extracted banner will be: C:\Users\M\AppData\LocalLow\Oracle\Java\jre1.8.0_321\Java3BillDevices.png

[2022/04/19 10:57:01.981, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), WrapperUtils.cpp:1476 (ExtractJavaBannerResourceFile)]

   INFO: The banner file was extracted for EN

[2022/04/19 10:57:01.981, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), AllUtils.cpp:124 (logit)]

   INFO: Wrapper: Extract MSI ...

[2022/04/19 10:57:02.121, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), Locales.cpp:318 (Locale::preferredLanguages)]

   INFO: PreferredUILanguages: Vista+

[2022/04/19 10:57:02.121, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), NetUtils.cpp:123 (HttpConnection::connectImpl)]

    TRACE: HttpConnection::connect(url=https://javadl-esd-secure.oracle.com/update/1.8.0/df5ad55fdd604472a86a45a217032c7d/1.8.0_321-b07.xml)

[2022/04/19 10:57:02.324, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), NetUtils.cpp:248 (HttpConnection::connectImpl)]

   TRACE: HttpConnection::connect succeeded, status: 200, size: 647 bytes

[2022/04/19 10:57:02.324, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), InstallerDownloader.cpp:31 (`anonymous-namespace'::selectInfo)]

   TRACE: found info for 'en'

[2022/04/19 10:57:02.324, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), NetUtils.cpp:123 (HttpConnection::connectImpl)]

    TRACE: HttpConnection::connect(url=https://rps-svcs.oracle.com/services/countrylookup)

[2022/04/19 10:57:02.433, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), NetUtils.cpp:248 (HttpConnection::connectImpl)]

   TRACE: HttpConnection::connect succeeded, status: 200, size: 269 bytes

[2022/04/19 10:57:02.433, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), UpdateUtils.cpp:75 (GetCountry)]

   INFO: Save Country Code DE after GetCountry()

[2022/04/19 10:57:02.433, jre-8u321-windows-i586.exe (PID: 5236, TID: 3944), UIThread.cpp:89 (ui::`anonymous-namespace'::initDPIAware)]

   TRACE: SetProcessDPIAware succeeded

[2022/04/19 10:57:02.433, jre-8u321-windows-i586.exe (PID: 5236, TID: 3940), BrowserWindow.cpp:224 (ui::BrowserWindow::scale2systemDPI)]

   TRACE: systemDPI: [96, 96] scaled [700, 354] to [700, 354]

[2022/04/19 10:57:02.464, jre-8u321-windows-i586.exe (PID: 5236, TID: 3940), BrowserControl.cpp:817 (ui::BrowserControl::Invoke)]

   ERROR: Unknown exception caught

Answers

  • MarioCadiz-Oracle
    MarioCadiz-Oracle Java Support Orlando, FLMember Posts: 17 Employee

    Please check the certified platforms for JDK 8:

    and run JDK 8 with certified platforms.

    That table states that:

    • JDK 1.8.0_311 was certified with Windows 11.
    • JDK 1.8.0_51 was certified with Windows 10.

    In other words, JDK 8u51 isn't certified in prior versions of Windows 10, like Windows Vista, Windows 7, or Windows 8. Or JDK 8u311 isn't certified in prior versions of Windows 11, like Windows Vista, Windows 7, Windows 8, or Windows 10. With that, JDK 8u321 isn't certified with Windows 7.

    You mentioned that an old version of JDK 8 was running fine in this environment, but it was removed. If you still need to install an old JDK8 release, check some of versions with the following support note and download it from MOS, patches and updates:

    Supported Java SE Downloads on MOS (Doc ID 1439822.1)

    For example, the first version of JDK 8: Patch 18190824: Oracle JDK 8

    Note that Windows 7 is not longer supported by Microsoft.

    As you might know, you should run your apps with supported and certified platforms.