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XE for Windows fails to complete installation

ChubbsMar 12 2019 — edited Apr 9 2019

I am trying to install Oracle 18c XE on a Windows 10 PC, running the 1809 update. The PC is an HP with 16 GB of RAM and 4 processors.

I read the thread started by user 3905002. I am having the same problem -- XE installation stops at about 95% complete based on the progress bar. I did some digging, and in the <oracle_base> \diag\rdbms\xe\xe\trace folder I see the alert_xe file. It has the following sequence of entries after running overnight:

Errors in file C:\APP\use\PRODUCT\18.0.0\diag\rdbms\xe\xe\trace\xe_mmon_8812.trc  (incident=10474) (PDBNAME=CDB$ROOT):

ORA-00445: background process "MZ01" did not start after 120 seconds

2019-03-12T06:42:35.570627-07:00

Errors in file C:\APP\user\PRODUCT\18.0.0\diag\rdbms\xe\xe\trace\xe_aqpc_13616.trc  (incident=10470) (PDBNAME=CDB$ROOT):

ORA-00445: background process "QM03" did not start after 120 seconds

2019-03-12T06:44:41.097613-07:00

Errors in file C:\APP\user\PRODUCT\18.0.0\diag\rdbms\xe\xe\trace\xe_mmon_8812.trc  (incident=10475) (PDBNAME=CDB$ROOT):

ORA-00445: background process "MZ01" did not start after 120 seconds

2019-03-12T06:46:46.733952-07:00

Errors in file C:\APP\user\PRODUCT\18.0.0\diag\rdbms\xe\xe\trace\xe_aqpc_13616.trc  (incident=10471) (PDBNAME=CDB$ROOT):

ORA-00445: background process "QM03" did not start after 120 seconds

2019-03-12T06:48:52.584791-07:00

DDE: Problem Key 'ORA 445' was completely flood controlled (0x6)

Further messages for this problem key will be suppressed for up to 10 minutes

2019-03-12T06:59:23.714144-07:00

DDE: Problem Key 'ORA 445' was completely flood controlled (0x6)

Further messages for this problem key will be suppressed for up to 10 minutes

2019-03-12T07:09:57.940869-07:00

DDE: Problem Key 'ORA 445' was completely flood controlled (0x6)

Further messages for this problem key will be suppressed for up to 10 minutes

And so on. It appears the install process is hung, trying to wake up and continue about every 2 to 10 minutes.

Is this the same problem user 3905002 is having? Do you need any more data on my issue?

Many thanks,

Al in Vegas

***Moderator action (Timo): removed private contact data as this is not allowed here!***

Comments

Christian.Shay -Oracle

Could you please zip up the following log directories and provide:

1) INSTALL_DIR\cfgtoollogs

2) INSTALL_DIR\diag

3) %Program Files%\Oracle\Inventory\logs

Zip them up and email them to me. We will have a look and see if we can give you a workaround.

Thanks!

Chubbs

Will provide as soon as I reinstall -- I deleted the entire first installation to move on with other things. I am confident I can reproduce the issue. Thanks for your interest and assistance.

Al

Chubbs

Christian -- I just emailed the three ZIP files you requested. My installation faltered the same way it did two days ago. Looking forward to hearing from you.

Regards,
Al

Hi Al,

I didn't receive your email yet. If you can please check to see if something went wrong on your end or if you received some bounce message, that would be great.

If you still have trouble, please send me an email with no attachments (and let me know here) and I will work with you on an alternative way.

Thanks,

Christian

Chubbs

I have no errors on my end, or indications of a delivery failure. I will send the files in three separate emails and see if that works. Stay tuned. Thanks for the replies.

Al

Chubbs

It appears the three separate emails went out OK on my end -- no bounces or errors. My fingers are crossed.

Al

Chubbs

My problem was that the 18c XE package is not  designed for Windows 10 Home edition. Anyone reading this post who is trying to install 18c XE on Windows 10 home, please take note. My solution was to install Oracle Linux, then install 18c XE, and it works well. Oracle folks have discovered that the preinstallation check on 18c XE does not properly reject Windows 10 Home platforms.

Regards to all,
Al

ca326671lg

Chubbs wrote:

My problem was that the 18c XE package is not designed for Windows 10 Home edition. Anyone reading this post who is trying to install 18c XE on Windows 10 home, please take note. My solution was to install Oracle Linux, then install 18c XE, and it works well. Oracle folks have discovered that the preinstallation check on 18c XE does not properly reject Windows 10 Home platforms.

Regards to all,
Al

Hi Chubbs,

Did the Oracle support guys specifically tell you that the windows edition was the cause of the problem?

I know the documentation doesn't mention Home edition in the list of "supported" OSes, but many unsupported configurations still work.

ca326671lg

Andris Perkons-Oracle wrote:

Well, the documentation properly rejects Windows 10 Home: https://docs.oracle.com/en/database/oracle/oracle-database/18/xeinw/requirements.html#GUID-5E76BC2B-1FF1-4BB8-8E12-7773B…

It doesn't "reject" it, to be fair.  It just doesn't mention it.

If home edition is not supported, the preinstallation check should stop the installer and let you know the failed prerequisite check.  I don't think anyone could argue with that.

Does someone know what specific feature or service not present in the home edition makes it impossible to use the 18c Express Edition database on Windows 10 Home edition?

Christian.Shay -Oracle

Hi folks,

To try to add some clarity  - Windows 10 Home Edition is not supported with XE (or any other Oracle Database on Windows edition). What this means primarily is it was not tested. We started to see a few pretty bad problems on machines with Windows 10 Home that seemed like they would have been caught during normal testing, as Oracle's Database testing is extremely comprehensive, so I had to start discouraging people from using it. It's possible these problems are not related to home edition after all, so as time goes by and I post more solutions to common issues here, if you get it working then more power to you.

We are evaluating whether we will support it in a future release.

ca326671lg

Hey Christian,

That is exactly the type of answer I was looking for.

I will try to find some time to play with it, to hopefully find some kind of workaround.

Thanks!

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Added on Mar 12 2019
12 comments
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