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XE for Windows fails to complete installation
I am trying to install Oracle 18c XE on a Windows 10 PC, running the 1809 update. The PC is an HP with 16 GB of RAM and 4 processors.
I read the thread started by user 3905002. I am having the same problem -- XE installation stops at about 95% complete based on the progress bar. I did some digging, and in the <oracle_base> \diag\rdbms\xe\xe\trace folder I see the alert_xe file. It has the following sequence of entries after running overnight:
Errors in file C:\APP\use\PRODUCT\18.0.0\diag\rdbms\xe\xe\trace\xe_mmon_8812.trc (incident=10474) (PDBNAME=CDB$ROOT):
ORA-00445: background process "MZ01" did not start after 120 seconds
2019-03-12T06:42:35.570627-07:00
Errors in file C:\APP\user\PRODUCT\18.0.0\diag\rdbms\xe\xe\trace\xe_aqpc_13616.trc (incident=10470) (PDBNAME=CDB$ROOT):
ORA-00445: background process "QM03" did not start after 120 seconds
2019-03-12T06:44:41.097613-07:00
Errors in file C:\APP\user\PRODUCT\18.0.0\diag\rdbms\xe\xe\trace\xe_mmon_8812.trc (incident=10475) (PDBNAME=CDB$ROOT):
ORA-00445: background process "MZ01" did not start after 120 seconds
2019-03-12T06:46:46.733952-07:00
Errors in file C:\APP\user\PRODUCT\18.0.0\diag\rdbms\xe\xe\trace\xe_aqpc_13616.trc (incident=10471) (PDBNAME=CDB$ROOT):
ORA-00445: background process "QM03" did not start after 120 seconds
2019-03-12T06:48:52.584791-07:00
DDE: Problem Key 'ORA 445' was completely flood controlled (0x6)
Further messages for this problem key will be suppressed for up to 10 minutes
2019-03-12T06:59:23.714144-07:00
DDE: Problem Key 'ORA 445' was completely flood controlled (0x6)
Further messages for this problem key will be suppressed for up to 10 minutes
2019-03-12T07:09:57.940869-07:00
DDE: Problem Key 'ORA 445' was completely flood controlled (0x6)
Further messages for this problem key will be suppressed for up to 10 minutes
And so on. It appears the install process is hung, trying to wake up and continue about every 2 to 10 minutes.
Is this the same problem user 3905002 is having? Do you need any more data on my issue?
Many thanks,
Al in Vegas
***Moderator action (Timo): removed private contact data as this is not allowed here!***
Answers
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Could you please zip up the following log directories and provide:
1) INSTALL_DIR\cfgtoollogs
2) INSTALL_DIR\diag
3) %Program Files%\Oracle\Inventory\logs
Zip them up and email them to me. We will have a look and see if we can give you a workaround.
Thanks!
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Will provide as soon as I reinstall -- I deleted the entire first installation to move on with other things. I am confident I can reproduce the issue. Thanks for your interest and assistance.
Al
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Christian -- I just emailed the three ZIP files you requested. My installation faltered the same way it did two days ago. Looking forward to hearing from you.
Regards,
Al -
Hi Al,
I didn't receive your email yet. If you can please check to see if something went wrong on your end or if you received some bounce message, that would be great.
If you still have trouble, please send me an email with no attachments (and let me know here) and I will work with you on an alternative way.
Thanks,
Christian
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I have no errors on my end, or indications of a delivery failure. I will send the files in three separate emails and see if that works. Stay tuned. Thanks for the replies.
Al
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It appears the three separate emails went out OK on my end -- no bounces or errors. My fingers are crossed.
Al
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My problem was that the 18c XE package is not designed for Windows 10 Home edition. Anyone reading this post who is trying to install 18c XE on Windows 10 home, please take note. My solution was to install Oracle Linux, then install 18c XE, and it works well. Oracle folks have discovered that the preinstallation check on 18c XE does not properly reject Windows 10 Home platforms.
Regards to all,
Al -
Well, the documentation properly rejects Windows 10 Home: https://docs.oracle.com/en/database/oracle/oracle-database/18/xeinw/requirements.html#GUID-5E76BC2B-1FF1-4BB8-8E12-7773B…
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Chubbs wrote:My problem was that the 18c XE package is not designed for Windows 10 Home edition. Anyone reading this post who is trying to install 18c XE on Windows 10 home, please take note. My solution was to install Oracle Linux, then install 18c XE, and it works well. Oracle folks have discovered that the preinstallation check on 18c XE does not properly reject Windows 10 Home platforms.Regards to all,
AlHi Chubbs,
Did the Oracle support guys specifically tell you that the windows edition was the cause of the problem?
I know the documentation doesn't mention Home edition in the list of "supported" OSes, but many unsupported configurations still work.
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Andris Perkons-Oracle wrote:Well, the documentation properly rejects Windows 10 Home: https://docs.oracle.com/en/database/oracle/oracle-database/18/xeinw/requirements.html#GUID-5E76BC2B-1FF1-4BB8-8E12-7773B…
It doesn't "reject" it, to be fair. It just doesn't mention it.
If home edition is not supported, the preinstallation check should stop the installer and let you know the failed prerequisite check. I don't think anyone could argue with that.
Does someone know what specific feature or service not present in the home edition makes it impossible to use the 18c Express Edition database on Windows 10 Home edition?