Documents on Knowlede Base

Has anybody had any luck retrieving documents from Knowledge Base? I can no longer access any of the documents that I used on QA Zone for e-Tester and e-Load.

I have found a document on Knowledge Base that I wish to view, however, there is no actual document available. Please see Doc ID Note:601879.1 below where it is mentioning an attached document, however, there is no document. How do I get to this document? On Empirix QA Zone, this document used to be available to me via a link and now I am unable to access - please advise.

Subject: Best Practices - Deploying e-Load (Architecture & Setup Information)
Doc ID: Note:601879.1
Solution
To ensure successful load test execution it is important that e-Load is deployed properly, on adequate hardware, and configured appropriately. Please, read attached document for guidelines and recommendations on how to successfully implement e-Load in your environment.