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Unable to download certificate from certview

Hello,
Recently I successfully completed Oracle DB Cloud Service Operations Certified Administrator (1z0-160) exam. When trying to download the eCertificate from certview, I am getting 0 byte size pdf file which is not openning. Can you please help?
Answers
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User13309416-Oracle wrote:Hello,Recently I successfully completed Oracle DB Cloud Service Operations Certified Administrator (1z0-160) exam. When trying to download the eCertificate from certview, I am getting 0 byte size pdf file which is not openning. Can you please help?
This is not Oracle's SR (Service Request) forum. This is a forum that is read and answered by volunteers.
I suggest you log a ticket with OU (Oracle University) by logging into Oracle
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There have been some recent issues with accessing eCertificates in CertView. I thought the issues were fixed. Please do contact the Oracle Certification Support team? They'll be able to help. Sorry for the inconvenience.
Regards,
Brandye Barrington
Oracle Certification Program
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Hi, unrelated to your question, but I was wondering if you had any study advice for the exam? I have just been watching the Oracle Partner Videos as there is not as much documentation on this subject. Thanks!