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Test Instance Oracle Service Cloud

3240228
3240228 Member Posts: 1
edited Mar 3, 2020 3:32AM in Social Groups

Hi all, we are looking for some direction in setting up a test instance for the Oracle Service Cloud.

We have a production instance of the following: Oracle Service Cloud 19D

Admin accesses production using using the RightNow .NET desktop client and agents using the web client (https://interface.custhelp.com/AgentWeb/ )

We would now like to create a test instance of Oracle Service Cloud 19D.  And we need to access it using the RightNow .NET desktop and agents need to test using the web client.

Can someone point us in the direction as to where we need to go to set this up?

Thanks

Joe

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