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Inbox Not Opening Messages

I have messages in my Inbox regarding a course I am currently enrolled in.  I cannot open the messages.  I tried in Firefox and in Chrome.  In each browser, it just acts like it's "thinking" but never loads. 

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Any other way I can access the inbox?

Thanks,

Rachelle

Answers

  • Timo HahnTimo Hahn Senior Principal Technical Consultant - Oracle ACE Director Moderator Posts: 36,618 Red Diamond
    edited April 2020

    There might be an update of the software going on in your area. This sometimes results in such behavior. If this is the case just wait and try again later.

    You can try to clear the browser's cache and remove Oracle's cookies, then reload the page. This helps sometimes.

    Timo


  • edited April 2020

    Yeah, been trying all day on multiple browsers.  Cleared all the cookies/cache on all.  Hopefully, can be resolved soon.

  • edited April 2020

    I don't have any filters.  I even tried on my home computer and phone...same result.    Tried on and off vpn. 

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