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Not able to schedule a certification exam

Has anyone else had an issue scheduling a certification exam.  Oracle and Pearson Vue refuse to communicate with me via phone.  I am told to use the myhelp website, but this website displays 'Unknow Error' when I log into my account.  I have reported this issue to Oracle but have not received a reply.  They took my money for a voucher, but now refuse to allow me to schedule an exam.  Pearson vue will not let me sign in, not will they let me create a new account.