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Troubleshoot Contact Data Uploads

To quickly troubleshoot contact data uploads, navigate to the "Inbound" tab in the integration menu.


Then navigate to the Reporting menu, and from the drop down, click "Upload History".

This view will provide a group of key troubleshooting insights:

  • Upload status
  • Upload source
  • Upload user
  • Date stamp

For a deeper look of a specific contact upload, click the carrot at the far left of the upload record in question. Click the the "Import Details" button.

The Execution Details view will provide a clear insight of your contact upload actions:

20200130 - Upload Actions.PNG