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Graphs that appear and disappear randomly

John305
Member Posts: 126 Red Ribbon
Hello everyone, i hope that i will find a solution to my problem
i just installed the patch 12.1.2.4 because i though the probleme was from the previous version.
When i design my report in my dev environment , when we put it in the production environement some dashboard doesnt display some graphs randomly , sometimes everything appear correctly and sometimes some graphs disappear ( Like the picture below )
we oppened a ticket for the oracle support , but after the recommandation to install the patch , i still have the problem , i tried everything.
Thank you for your help