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[email protected] doesn't respond to the document I have sent to the them, what should I do?

Hello guys, so I want to pass OCA Java SE 8 and since I am a minor I have seen and completed a document which is called "Oracle Certification Program Agreement Minor Parent/Guardian Signature Page".

Now, there it was written that I will get a confirmation back from them in 7-14 days, I know that today is 12th day, but I still find it odd since I don't think this process should take so much.

I am planning to pass the test from home and want to know:

1)Do I actually need the confirmation of this document?

2)If yes, then what can I do to finally get an answer.