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Why am I getting the error "You are not a member of this organization"

My company has setup Visual Builder Studio, but whenever I try to login I get the following error displayed:

Visual Builder Studio

You are not a member of this organization

Please contact an administrator for access.

The person who administers access to VBS has given the same access to me as he has to two other people and they can both login without an issue. He tells me I have been added to the following groups:

SVC-OCI

SVC-VBCSDev-Developers

I'm not sure if these groups are configured within VBS or are something to do with Windows Active Directory!

Any thoughts on why I'm getting this error and how I can troubleshoot/resolve it?

Thanks.

Answers