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how can we - an operator- know the End-of-Sale/Endofsupport/EoL of old STP hardware/cards?
we have STP with cards of old generation like E5_SM4G, E5_ENET-B (IPSM), E5_MDAL... and we would like to know the date/information related to the hardware-life-cycle-management of them in preparation for the technical support service. please help - many thanks
Answers
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Timo Hahn Senior Principal Technical Consultant - Oracle ACE Director Member, Moderator Posts: 38,587 Red DiamondUser, the community is organized by products. As I don't know which product you are using, I can't move your question to the forum for your product.
Please give detailed information about the product you are talking about. I then help you to find the right forum.
Timo
Moderating Team
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Thank Timo, we have Oracle's Tekelec STP and we are planning for the technical support service. we would like to know the information related to the hardware/cards last ship date, EoS...
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Timo Hahn Senior Principal Technical Consultant - Oracle ACE Director Member, Moderator Posts: 38,587 Red Diamond
Sorry, but there is no public-facing forum for this product.
You should go via support.oracle.com and ask them where to find this information.
Timo
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thanks, I'll contact the support team