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Oracle Developer Community is breaking new ground...

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  • Robert Angel
    Robert Angel Member Posts: 4,535 Bronze Crown
    edited October 2018

    Amen.

    'Gold' partners who implement OBIEE solutions that render reports in minutes when it should be seconds, thanks to poor understanding of basic rpd modelling.

    Perhaps the partner statuses should be audited by Oracle?

  • Timo Hahn
    Timo Hahn Senior Principal Technical Consultant - Oracle ACE Director Member, Moderator Posts: 36,869 Red Diamond
    edited October 2018

    The Java spaces are still in the new layout. However, it's this way long before the 'Groundbreaker' change.

    Nobody complained when Oracle made the change. I usually not interested in the layout. I answer questions, regardless of the layout, as long as there are questions. The number of questions is dropping. IT might be connected to the changes here, but it may simply because there are not as many new 'customers' using the products we are working on here. I know this is one reason but not the only one, at least for some spaces.

    I personally don't like the term 'Groundbreaker' as I don't connect any technical forum with it. Anyway much is already said about this change. I'm missing some official response here

    At the moment I don't understand the concept of the 'spaces'. When Oracle switched to the 'new' Jive software and wanted to get all spaces under one umbrella we said 'OK, if it's for the greater good...' (please don't start this discussion all over again!). Now there are new forums under the name Oracle Cloud Customer Connect' (https://cloudcustomerconnect.oracle.com/resources/9553a4c68d/summary).

    What are they for?

    Why double some spaces (a couple of spaces here are moved over to the new site)?

    There you start all over again!

    The term 'Forum' is back.

    New look and feel, still there is some sort of gamification. Is it still Jive?

    So, now we have two umbrellas.

    Timo


    Christian Berg
  • John_K
    John_K Member Posts: 2,498 Gold Trophy
    edited October 2018

    What we've seen from similar situations is the the big names get their best people in to win the tender and kick off the project, then it's all off-shored.

    As for the name of this community - I would say anything with "Developer" etc is too narrow. Why not just cut the marketing BS and call it what it is - "Oracle Community Support Forums".

    EdStevensJim-Djgarry
  • Christian Berg
    Christian Berg Managing Director Member Posts: 9,413 Gold Crown
    edited October 2018
    Timo Hahn wrote:Now there are new forums under the name Oracle Cloud Customer Connect' (https://cloudcustomerconnect.oracle.com/resources/9553a4c68d/summary).What are they for? Why double some spaces (a couple of spaces here are moved over to the new site)?

    It's utterly confusing for people who aren't spending each day in these places.

    Where to find what information?

    Where to ask which question?

    Is it all the same?

    Is there a difference?

    Is one more "official" than the other?

    Which answer can I trust?

    Who am I all of a sudden forced to double-post my question in many places, thus increasing effort and spreading out responses needlessly?

    Robert Angel
  • John_K
    John_K Member Posts: 2,498 Gold Trophy
    edited October 2018

    Don't get me started on the Cloud Connect forums! Clearly created to get the word "Cloud" into somewhere.

    Stuff has been migrated over there that is still available on-premise, I tried logging in and couldn't because apparently "my account hadn't been migrated properly" - migrated?? Why should it be any different to the one I have here?? Then the admins wouldn't update it because I wasn't using my company email address on my main account. Eventually I got in, and it's another minefield of disparate resources.

    Robert Angel
  • Robert Angel
    Robert Angel Member Posts: 4,535 Bronze Crown
    edited October 2018

    Yes, so many who think you can make a good pie with cheap mince...

  • BluShadow
    BluShadow Member, Moderator Posts: 40,867 Red Diamond
    edited October 2018
    Timo Hahn wrote:I personally don't like the term 'Groundbreaker' as I don't connect any technical forum with it. Anyway much is already said about this change. I'm missing some official response here Timo

    Oracle Openworld... they're all busy. 

  • EdStevens
    EdStevens Member Posts: 27,975 Gold Crown
    edited October 2018
    fac586 wrote:
    oracle_groundbreakers_branding.png

    Poor branding, badly executed.

    <snip>
    • "Make, break, build."
      • It is not at all clear what this tag is supposed to mean (if anything).
      • In software development "make" and "build" are essentially the same thing, so the slogan is pointlessly repetitive as well as being opaque.
      • "Break" can have several more or less technical meanings in software terms, many of them unfavourable. In juxtaposition with "build" its connotations are entirely negative.

    I was getting ready to post about this one myself, then saw your comment.  My thought on seeing it was "well, Oracle met the first two: "make" and "break". "

  • Christian Berg
    Christian Berg Managing Director Member Posts: 9,413 Gold Crown
    edited October 2018

    +1 that image is so fuzzy and blurred it was probably made by running Photoshop CS2 at 1024x768 ;-)

  • John_K
    John_K Member Posts: 2,498 Gold Trophy
    edited October 2018

    Looks more like MS Paint to me.

  • John_K
    John_K Member Posts: 2,498 Gold Trophy
    edited October 2018
    Christina Brashear-Oracle wrote:and maybe most of all—for the cool stuff that you build!

    Also Christina, I don't really build anything. I'm not a developer. My area of expertise is applications, hence I spend much of my time answering functional questions in spaces such as E-Business Suite. Thanks for de-recognizing me and the bunch of others in the same boat.

  • EdStevens
    EdStevens Member Posts: 27,975 Gold Crown
    edited October 2018
    Robert Angel wrote:A lot of words, of which I would like to echo; - "If Oracle is really serious about improving this site for its members, then start by listening to them."As a customer I never felt like Oracle listened, until I wanted to buy something.

    A particular sore point with me.

    About every 9 to 21 months I get a call and/or email from someone introducing themselves as my new account rep (or whatever the current job title is) and asking for an on-site visit "just to introduce ourselves and get to know about your business and how you are using Oracle."  I try to ignore the voice mails and emails, but eventually end up having to take an on-site meeting.  Then when they get here it becomes blindingly obvious that all they really want to do is sell The Cloud.  Every time, the interaction goes like this:

    Oracle:  "cloud, cloud, cloud"

    Me: "I'm not interested in the Cloud."

    Oracle: "cloud, cloud"

    Me: "I have no interest in the cloud.  There's no need to discuss that further.  But I do have a question about an issue we are having with left-hand smoke shifters, and we're not getting anywhere with Support"

    Oracle: "Sure.  I'll check into that for you and get back".

    <crickets>

    The last time was especially notable.  I told them there was no point in an on-site visit, but they insisted they were going to be in town anyway to see other customers, so I relented.  The first thing I told them when we sat down in the conference room was that I had zero interest in The Cloud and there was no point in even discussing it. The Cloud is off the table. End of Discussion. Full Stop. There was a big long "pregnant pause" as the two reps looked at each other.  You could almost see the cartoon "thought balloons", saying "what do we do now?"   Eventually they tried to make small talk, asked a few questions about the nature of our business (did they not do any homework at all?), made some minor probes to try to lead to other sales.  Finally I did bring up an open issue we were having with a license change, which they of course promised to check on.  And of course we never heard from them again.  Until a few months later when I got a voice mail asking if we had reconsidered about The Cloud.

    Zlatko Siroticjgarry
  • Zlatko Sirotic
    Zlatko Sirotic Member Posts: 2,131 Gold Trophy
    edited October 2018

    The old proverb says: "The picture is worth a thousand words".

    It seems that the marketing version (in the software industry) is like this: "Marketing slogan is worth a million lines of code".

    Dear colleagues, software and hardware engineers, we are guilty, because we allow marketing "experts" to disparage our knowledge and our work.

    Regards,

    Zlatko

  • Robert Angel
    Robert Angel Member Posts: 4,535 Bronze Crown
    edited October 2018

    Substitute Exalytics for cloud and move the clock back a few years and my experience was exactly the same. They were really deflated when I had done my job so well with OBIEE that the kind of performance they were promising with Exalytics I had already achieved....

    The salesmen must be told that empathy is achieved by pretending to listen to the problems, knowing all the while it is only a prelude to selling you 'X'. Rather like the kind of conversation you have with an evangelist who is just waiting to tell you 'god' is the answer...

    Love your dog btw - what is he??

  • Chitrasai1-Oracle
    Chitrasai1-Oracle Member Posts: 1,534
    edited October 2018

    We respect all your opinions about our new name.

    Our team is continuously working on bringing new programs .We’ve created programs to support people building database,cloud-native applications.

    Talking about Recognition programs ,

    Real World rewards has been stopped  for a reason .We are working on bringing something which is valuable for our users contributions.But it does not mean we are not recognizing.We are doing it in other ways .

    We have Ground breakers Ambassadors, Oracle ACE, Java Champions. Visit here for more information https://developer.oracle.com/ambassador

    About Nothing new happening questions?

    We are updating latest technology information in developer.oracle.com.We are conducting Oracle Code Online for the users who are not able to attend events in person .Code One events will have hands on lab,IOT workshops , latest database releases  and much more.This evolution is powered by a diverse of population of developers,data engineers,system admins giving rise to a new name.

    If you are talking about platform issues,

    We appreciate your feedback about the navigation issues,Getting confused where to search issues.We have search bar where you can type the product type which shows the result for relevant issues thread/space.

    Community gets updated on User’s feedback. We are taking forward your ideas and working on implementing it .We have implemented many ideas in past which shows we do LISTEN to users feedback.

    Banner image issue,

    We have given the feedback  to development team to provide us a better banner which is crisp and clear .

    Please be informed we are working on making the platform easily accessible for our users. We will update you soon.

    Appreciate  your patience and understanding.

    Jim-D
  • EdStevens
    EdStevens Member Posts: 27,975 Gold Crown
    edited October 2018
    Robert Angel wrote:<snip>Love your dog btw - what is he??

    Kris was an English Setter / Pointer mix.  Very sweet nature.  Lost him a couple of years ago and I still miss him.

  • Chitrasai1-Oracle
    Chitrasai1-Oracle Member Posts: 1,534
    edited October 2018
    You mean Real World rewards like childish paper stickers and embarrassing Guru letters?Ground breakers Ambassadors, Oracle ACE, Java Champions. Well, as I mentioned earlier, not everyone is fancy nominations. And besides, none of these nominations reflect community participation or depend on it.Sorry, I don't think you understand the motives why people are participating or what people like me consider a worthwhile recognition.

    Thats what I said "we are working on something which adds value to our users contribution"

    With all other factors Community participation is also considered while nominations.It's a important fact for recognition.

    I do understand the motive .I would love to know what you (our users) consider as a worthwhile recognition.

  • EdStevens
    EdStevens Member Posts: 27,975 Gold Crown
    edited October 2018
    Chitrasai1-Oracle wrote:You mean Real World rewards like childish paper stickers and embarrassing Guru letters?Ground breakers Ambassadors, Oracle ACE, Java Champions. Well, as I mentioned earlier, not everyone is fancy nominations. And besides, none of these nominations reflect community participation or depend on it.Sorry, I don't think you understand the motives why people are participating or what people like me consider a worthwhile recognition.Thats what I said "we are working on something which adds value to our users contribution"With all other factors Community participation is also considered while nominations.It's a important fact for recognition.I do understand the motive .I would love to know what you (our users) consider as a worthwhile recognition.

    Personally, the only recognition I care about is when some other participant that I've grown to respect makes a positive comment about something I've written.

    I very rarely look at my "ranking', and then only out of curiosity.

    I ignore the emails about "earning a badge, claim your reward", etc.

    Chitrasai1-OraclejgarryKayKZlatko Sirotic
  • Robert Angel
    Robert Angel Member Posts: 4,535 Bronze Crown
    edited October 2018

    Wow, sincerely very sorry if I rubbed lemon juice in that wound, I know people who miss their ex-dog more than their ex-spouse...

    I would have guessed great dane from the head shape.

    Sorry for your loss, as someone said on a tribute site to Charles M Schulz - thank you for sharing your dog with the world.

    Stefan Jager
  • Robert Angel
    Robert Angel Member Posts: 4,535 Bronze Crown
    edited October 2018

    Hi,

    on recognition we are providing free support to the wider Oracle community, how about you provide free training in leaderboard subjects (if you are on the leaderboard you get one online course in that subject to use at your discretion per year) so we always do it well, if it was online this would have minimal incremental cost to Oracle. Also, how about allowing us access, via a controlled interface, to the developers to feed in our ideas for the product in question, so we are also good ambassadors who are fully bought in to the development process.

    Also, merge MOS and OTN (Call it what you will) and stop this two tier nonsense.

    Customers still have the option to waste their time logging an SR via MOS....

    Chitrasai1-Oracle
  • EdStevens
    EdStevens Member Posts: 27,975 Gold Crown
    edited October 2018
    Robert Angel wrote:Wow, sincerely very sorry if I rubbed lemon juice in that wound, I know people who miss their ex-dog more than their ex-spouse...I would have guessed great dane from the head shape.Sorry for your loss, as someone said on a tribute site to Charles M Schulz - thank you for sharing your dog with the world.

    No apology needed.  I've had many dogs in my life and losing them is part of having them.  Kris was my favorite. 

    But we digress .... if you'd like to discuss dogs, send me a friend request so we can take it off-line.  I don't normally accept requests, but I'll make an exception.

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