Problem WITH Person Vue Site proctor did not show up, waiting for 2 hours .

Hello ,

I would like to make a reclamation ,

I was trying to sustain the 1z-037 exam at 1 PM my time.

I followed the procedure, I was  with 15 minutes earlier and I was waiting for 2 hours for proctor to show up .

I talked with someone on chat ,  that ways to me to logout and  login again and the exam was not available.

It seems to be a robot .I would like to make a reclamation against them because the money are lost!

How can I contact them to reschedule because this is not normal what is happening !

Info

at 14:13, Dec 1:

Thank you for contacting Pearson VUE Live Chat. An agent will be with you shortly.

Info

at 14:13, Dec 1:

You are now chatting with Ankita. How may I assist you today?

iuliana

at 14:13, Dec 1:

Hi

iuliana

at 14:13, Dec 1:

i am trying to sustain my 1z0-337 exam

iuliana

at 14:13, Dec 1:

and i am wainting since more than an howr to be contacted

iuliana

at 14:14, Dec 1:

i am in a wintdow that says waiting...

Ankita

at 14:14, Dec 1:

Hello!

Ankita

at 14:14, Dec 1:

Access code please.

iuliana

at 14:14, Dec 1:

464-790-595

Ankita

at 14:15, Dec 1:

A greeter will greet you soon.

iuliana

at 14:15, Dec 1:

how much mus i wait please ?

Ankita

at 14:16, Dec 1:

Please wait.

Ankita

at 14:16, Dec 1:

Greeter will be there shortly.

iuliana

at 14:35, Dec 1:

I apologise but until now nobody contacted me .

Ankita

at 14:38, Dec 1:

Thank you for waiting. I'm still looking into your question.

iuliana

at 14:40, Dec 1:

i am in tahe window

iuliana

at 14:40, Dec 1:

that window with wiaintg for a greeter

Ankita

at 14:40, Dec 1:

Access code please.

iuliana

at 14:40, Dec 1:

464-790595

iuliana

at 14:41, Dec 1:

464-790-595

Ankita

at 14:41, Dec 1:

Let me check it please.

iuliana

at 14:41, Dec 1:

ok

Ankita

at 14:44, Dec 1:

I'm sorry for the delay. I'll be right with you.

iuliana

at 14:45, Dec 1:

Ok, I am still waiting

Ankita

at 14:48, Dec 1:

I'll be right with you.

iuliana

at 14:51, Dec 1:

1. Ok.still waiting .

Ankita

at 14:51, Dec 1:

I'm sorry for the delay. I'll be right with you.

iuliana

at 14:53, Dec 1:

Ok ,still waiting .

Ankita

at 14:53, Dec 1:

Please try to login once again.

iuliana

at 14:53, Dec 1:

ok

iuliana

at 14:54, Dec 1:

Why can't this exam be rescheduled or canceled?

iuliana

at 14:54, Dec 1:

so i can#t begin

iuliana

at 14:56, Dec 1:

I did what you said and the exam is no longer avaiable now

iuliana

at 14:57, Dec 1:

This is ridiculous , i would like to make a complain . I have the pfoof that I was in time !

iuliana

at 14:58, Dec 1:

I will aso inform my manager about that , this is because the proctor did not show up!

iuliana

at 15:01, Dec 1:

For one of the following reasons, it is not time to begin your exam:

This exam is not within the testing window of your scheduled appointment time. Run system test to ensure system compatibility prior to the scheduled appointment.
This exam is not currently available, but will become available at a future date.
This exam is no longer available.
This exam has already been completed.

If you need any assistance, please contact customer service.

iuliana

at 15:01, Dec 1:

Info

at 14:13, Dec 1:

Thank you for contacting Pearson VUE Live Chat. An agent will be with you shortly.

Info

at 14:13, Dec 1:

You are now chatting with Ankita. How may I assist you today?

iuliana

at 14:13, Dec 1:

Hi

iuliana

at 14:13, Dec 1:

i am trying to sustain my 1z0-337 exam

iuliana

at 14:13, Dec 1:

and i am wainting since more than an howr to be contacted

iuliana

at 14:14, Dec 1:

i am in a wintdow that says waiting...

Ankita

at 14:14, Dec 1:

Hello!

Ankita

at 14:14, Dec 1:

Access code please.

iuliana

at 14:14, Dec 1:

464-790-595

Ankita

at 14:15, Dec 1:

A greeter will greet you soon.

iuliana

at 14:15, Dec 1:

how much mus i wait please ?

Ankita

at 14:16, Dec 1:

Please wait.

Ankita

at 14:16, Dec 1:

Greeter will be there shortly.

iuliana

at 14:35, Dec 1:

I apologise but until now nobody contacted me .

Ankita

at 14:38, Dec 1:

Thank you for waiting. I'm still looking into your question.

iuliana

at 14:40, Dec 1:

i am in tahe window

iuliana

at 14:40, Dec 1:

that window with wiaintg for a greeter

Ankita

at 14:40, Dec 1:

Access code please.

iuliana

at 14:40, Dec 1:

464-790595

iuliana

at 14:41, Dec 1:

464-790-595

Ankita

at 14:41, Dec 1:

Let me check it please.

iuliana

at 14:41, Dec 1:

ok

Ankita

at 14:44, Dec 1:

I'm sorry for the delay. I'll be right with you.

iuliana

at 14:45, Dec 1:

Ok, I am still waiting

Ankita

at 14:48, Dec 1:

I'll be right with you.

iuliana

at 14:51, Dec 1:

1. Ok.still waiting .

Ankita

at 14:51, Dec 1:

I'm sorry for the delay. I'll be right with you.

iuliana

at 14:53, Dec 1:

Ok ,still waiting .

Ankita

at 14:53, Dec 1:

Please try to login once again.

iuliana

at 14:53, Dec 1:

ok

iuliana

at 14:54, Dec 1:

Why can't this exam be rescheduled or canceled?

iuliana

at 14:54, Dec 1:

so i can#t begin

iuliana

at 14:56, Dec 1:

I did what you said and the exam is no longer avaiable now

iuliana

at 14:57, Dec 1:

This is ridiculous , i would like to make a complain . I have the pfoof that I was in time !

iuliana

at 14:58, Dec 1:

I will aso inform my manager about that , this is because the proctor did not show up!

iuliana

at 15:01, Dec 1:

For one of the following reasons, it is not time to begin your exam:

This exam is not within the testing window of your scheduled appointment time. Run system test to ensure system compatibility prior to the scheduled appointment.
This exam is not currently available, but will become available at a future date.
This exam is no longer available.
This exam has already been completed.

If you need any assistance, please contact customer service.

iuliana

at 15:01, Dec 1:

Info

at 14:13, Dec 1:

Thank you for contacting Pearson VUE Live Chat. An agent will be with you shortly.

Info

at 14:13, Dec 1:

You are now chatting with Ankita. How may I assist you today?

iuliana

at 14:13, Dec 1:

Hi

iuliana

at 14:13, Dec 1:

i am trying to sustain my 1z0-337 exam

iuliana

at 14:13, Dec 1:

and i am wainting since more than an howr to be contacted

iuliana

at 14:14, Dec 1:

i am in a wintdow that says waiting...

Ankita

at 14:14, Dec 1:

Hello!

Ankita

at 14:14, Dec 1:

Access code please.

iuliana

at 14:14, Dec 1:

464-790-595

Ankita

at 14:15, Dec 1:

A greeter will greet you soon.

iuliana

at 14:15, Dec 1:

how much mus i wait please ?

Ankita

at 14:16, Dec 1:

Please wait.

Ankita

at 14:16, Dec 1:

Greeter will be there shortly.

iuliana

at 14:35, Dec 1:

I apologise but until now nobody contacted me .

Ankita

at 14:38, Dec 1:

Thank you for waiting. I'm still looking into your question.

iuliana

at 14:40, Dec 1:

i am in tahe window

iuliana

at 14:40, Dec 1:

that window with wiaintg for a greeter

Ankita

at 14:40, Dec 1:

Access code please.

iuliana

at 14:40, Dec 1:

464-790595

iuliana

at 14:41, Dec 1:

464-790-595

Ankita

at 14:41, Dec 1:

Let me check it please.

iuliana

at 14:41, Dec 1:

ok

Ankita

at 14:44, Dec 1:

I'm sorry for the delay. I'll be right with you.

iuliana

at 14:45, Dec 1:

Ok, I am still waiting

Ankita

at 14:48, Dec 1:

I'll be right with you.

iuliana

at 14:51, Dec 1:

1. Ok.still waiting .

Ankita

at 14:51, Dec 1:

I'm sorry for the delay. I'll be right with you.

iuliana

at 14:53, Dec 1:

Ok ,still waiting .

Ankita

at 14:53, Dec 1:

Please try to login once again.

iuliana

at 14:53, Dec 1:

ok

iuliana

at 14:54, Dec 1:

Why can't this exam be rescheduled or canceled?

iuliana

at 14:54, Dec 1:

so i can#t begin

iuliana

at 14:56, Dec 1:

I did what you said and the exam is no longer avaiable now

iuliana

at 14:57, Dec 1:

This is ridiculous , i would like to make a complain . I have the pfoof that I was in time !

iuliana

at 14:58, Dec 1:

I will aso inform my manager about that , this is because the proctor did not show up!

iuliana

at 15:01, Dec 1:

For one of the following reasons, it is not time to begin your exam:

This exam is not within the testing window of your scheduled appointment time. Run system test to ensure system compatibility prior to the scheduled appointment.
This exam is not currently available, but will become available at a future date.
This exam is no longer available.
This exam has already been completed.

If you need any assistance, please contact customer service.

iuliana

at 15:01, Dec 1:

Info

at 14:13, Dec 1:

Thank you for contacting Pearson VUE Live Chat. An agent will be with you shortly.

Info

at 14:13, Dec 1:

You are now chatting with Ankita. How may I assist you today?

iuliana

at 14:13, Dec 1:

Hi

iuliana

at 14:13, Dec 1:

i am trying to sustain my 1z0-337 exam

iuliana

at 14:13, Dec 1:

and i am wainting since more than an howr to be contacted

iuliana

at 14:14, Dec 1:

i am in a wintdow that says waiting...

Ankita

at 14:14, Dec 1:

Hello!

Ankita

at 14:14, Dec 1:

Access code please.

iuliana

at 14:14, Dec 1:

464-790-595

Ankita

at 14:15, Dec 1:

A greeter will greet you soon.

iuliana

at 14:15, Dec 1:

how much mus i wait please ?

Ankita

at 14:16, Dec 1:

Please wait.

Ankita

at 14:16, Dec 1:

Greeter will be there shortly.

iuliana

at 14:35, Dec 1:

I apologise but until now nobody contacted me .

Ankita

at 14:38, Dec 1:

Thank you for waiting. I'm still looking into your question.

iuliana

at 14:40, Dec 1:

i am in tahe window

iuliana

at 14:40, Dec 1:

that window with wiaintg for a greeter

Ankita

at 14:40, Dec 1:

Access code please.

iuliana

at 14:40, Dec 1:

464-790595

iuliana

at 14:41, Dec 1:

464-790-595

Ankita

at 14:41, Dec 1:

Let me check it please.

iuliana

at 14:41, Dec 1:

ok

Ankita

at 14:44, Dec 1:

I'm sorry for the delay. I'll be right with you.

iuliana

at 14:45, Dec 1:

Ok, I am still waiting

Ankita

at 14:48, Dec 1:

I'll be right with you.

iuliana

at 14:51, Dec 1:

1. Ok.still waiting .

Ankita

at 14:51, Dec 1:

I'm sorry for the delay. I'll be right with you.

iuliana

at 14:53,