Discussions
Categories
- 5.4K All Categories
- 15 Introduce Yourself!
- 456 Community Feedback - NEW! (No Product Questions)
- 108 General Community Platform Concerns/Kudos/Feedback
- 83 Community Platform Bug Reports
- 86 How Do I Use the Community?
- 65 Where is the...? (Community Platform Locations)
- 18 Ideas and Suggestions for the Community Platform
- 71 Personal Document & Blog Archive
- 5 Community Programs
- 5 Get-Togethers
- 4.8K Certification Community
- 4.7K Certification Community Discussions
- 22 Oracle Certified Master Profiles
- 31 Oracle Database 12c Administrator Certified Master Profiles
- 83 Visual Builder Cloud Service
Administrator Group Deleted
Hi,
I did something wrong and I deleted the administrator account when I wanted to create a new user and put it as admin. Can you help me because I can not do anything on my account.
Where can I turn to request an account reset, for example?
Thank you in advance
Answers
-
Timo Hahn Senior Principal Technical Consultant - Oracle ACE Director Member, Moderator Posts: 38,585 Red DiamondUser, can you help us to understand your question, please?
What product are you talking about?
The community is organized product related. Once we know the exact product you are talking about, we can help you find the right fourm.
Timo
-
I'm takling about Cloud Account (Free tier)!
I wanted to create a new user and then put it in place of the main user.
Except that I also deleted the default Administrator group and now I no longer have access to any functionality, no longer having sufficient rights.
So I'm stuck and I don't know how to recreate or reset the default features of the account.
Any Idea ?
-
Timo Hahn Senior Principal Technical Consultant - Oracle ACE Director Member, Moderator Posts: 38,585 Red Diamond
User, you should ask cloud-related questions over at the forum https://community.oracle.com/customerconnect community.
Search for a forum from the categories
If you don't see categories, you need to check your profile when you are logged in to the Cloud Customer Connect community. In your profile click on the 'Edit Profile' link and check that you have checked the cloud infrastructure stuff. Application Development is needed at least.
Timo
-
Hi Timo,
thanks for reply so I think my problem is more complicated and only Tech Support can unblock me.
I try to connect to cloud community as you say at : https://community.oracle.com/customerconnect/categories/oci-visual-builder
but I don't have access. And it's the same for all services and applications related to the cloud.
And all this since I mistakenly deleted the main group in: Identity > Groups
I don't know where to turn to reset my account which is now unusable
-
You need to register on Cloud Customer Connect, it is a different community that this one. Check for the instructions here: https://community.oracle.com/tech/welcome/discussion/comment/16825221/#Comment_16825221
