3 Replies Latest reply on Dec 15, 2009 4:59 PM by 713376

    internal error!!

    713376
      HI, when I loging into grid Control Console I see the following error:

      Error
      Se ha producido un error interno. Consulte el archivo log para obtener más información.
      An internal error has arised, Consult the log file for aditional info.

      When I go to ( deployment ) tab.

      *404 Not Found*
      Resource /em/functions.jsp/page/internalError not found on this server


      When I go to ( targets->AllTarget ) tab


      Name State Type      

      EM Website [Activo] Aplicación Web
           
      EM Website System n/a     Sistema
           
      EnterpriseManager0.gridcontrol.das.cites [Activo]     Oracle Application Server
           
      EnterpriseManager0.gridcontrol.das.cites_home [Activo]      OC4J
           
      EnterpriseManager0.gridcontrol.das.cites_HTTP Server [Activo]      Oracle HTTP Server
           
      EnterpriseManager0.gridcontrol.das.cites_OC4J_EM [Activo]      OC4J
           
      EnterpriseManager0.gridcontrol.das.cites_OC4J_EMPROV [Activo]      OC4J
           
      EnterpriseManager0.gridcontrol.das.cites_Web Cache [Activo]      Web Cache
           
      generic_mom_managed_host      [Estado Pendiente]     MOM Managed Host
           
      grid      [Activo]      Instancia de Base de Datos
           
      gridcontrol.das.cites      [Activo]      Host
           
      gridcontrol.das.cites:3872      [Activo]      Agente
           
      gridcontrol.das.cites_beacon      [Activo]      Indicador
           
      gridcontrol.das.cites_oms_csa_collector      [Activo]      Recopilador de CSA
           
      LISTENER_gridcontrol.das.cites      [Activo]      Listener
           
      Management Services and Repository      [Activo]      OMS y Repositorio


      If all Components are suposed to be working OK, then what is happening???

      Thanks any helps
        • 1. Re: internal error!!
          rodneyli
          which url did you use to login?
          If you use: http://<host name>:<port number>/em/console, it's known to give internal error.
          Try http://<host name>:<port number>/em to login
          • 2. Re: internal error!!
            713376
            When I write down this address:

            http://<host_name>:<port_number>/em



            it redirects me to:

            http://<host_name>:<port_number>/em/console/logon/logon;jsessionid=93b3(....and so on).



            Here I type the user(sysman), and the pass(password), then I get this error:

            http://<host_name>:<port_number>/em/console/page/internalError

            What to do ?.
            • 3. Re: internal error!!
              713376
              Hi I find this ERROR in the emoms.log file:

              2009-12-15 16:10:21,491 [EMUI_16_10_21_/console/home] ERROR svlt.PageHandler handleRequest.640 - javax.servlet.ServletException: java.lang.ClassNotFoundException: jobs.hpage._jobTargetActivitySegment
              javax.servlet.ServletException: java.lang.ClassNotFoundException: jobs.hpage._jobTargetActivitySegment
                   at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:329)
                   at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:498)
                   at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:402)
                   at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
                   at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:835)
                   at com.evermind.server.http.ServletRequestDispatcher.include(ServletRequestDispatcher.java:127)
                   at oracle.sysman.emSDK.svlt.PageSegmentHandler.render(PageSegmentHandler.java:186)
                   at oracle.sysman.emSDK.svlt.PageHandler.myRender(PageHandler.java:1168)
                   at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:598)
                   at oracle.sysman.eml.home.ConsoleHomeController.handleRequest(ConsoleHomeController.java:134)
                   at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:777)
                   at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:328)
                   at oracle.sysman.eml.app.Console.doGet(Console.java:304)
                   at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
                   at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
                   at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:65)
                   at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:265)
                   at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:16)
                   at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
                   at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:20)
                   at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
                   at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:20)
                   at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:369)
                   at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:670)
                   at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:341)
                   at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:816)
                   at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:231)
                   at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:136)
                   at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:192)
                   at java.lang.Thread.run(Thread.java:534)


              How I can fix this??

              Tha any reply