Analytics Software

How do you expect Delivers to send you the report? By SMS? Does your server have a modem and a telephone line? Even if it did there is no integration in Delivers I am afraid. All you can is to specify different email addresses for your different devices. For instance I am sure you have an email address linked to your Verizon mobile phone. Use that on your mobile device profile.

Hi Christian -

Thanks for the response. The reason I was looking into this was because I had always seen the other available device delivery options other than email (phone, pager, handheld, other) but had never used them. I was curious to see the type of output and the display format that would display on the phone.

As far as how OBIEE would deliver the message to the phone, I was guessing the delivery format would be SMS, but it was just a guess. I believe that each phone number with a Verizon account has a corresponding internal email, so I was expecting some interaction with the email through the Verizon carrier that would convert to an SMS text notification.

Currently all alerts I have set up have been through email, and no one has ever asked me for anything different. This experiment was more to understand the full capabilities of the tool better so that if a client ever asked for this type of delivery (i.e. they had a work phone with text only capabilities and no email) I would be able to handle the request.

Given the fact that there is only one line in the tool's documentation of how to use the phone number delivery option, I shouldn't be that surprised if it isn't supported :)

Thanks again for the info, and if anyone knows of a way to use this option, please let me know!

Regards,
Jason

if you need to sms a report/info to a user from an iBot another approach would be to sign up with an email/sms service provider where-by the ibot sends the text report to the specific email address, ie: "smsphone@emailsmsservice.com" and usually you include phone number in the subject area... the sms is then sent to the telephone number supplied. I did this on one of my last projects, worked well.

dependancy on the sms/email service provider though, costs are usually negligible (ie. 5c per sms). also, on one particular night at 2am the ibot scheduler went nuts and sms'd me about 2000 times between 2am and 3am until i managed to remote in and kill the server. ehehehe. have fun.

Edited by: user9208525 on Mar 2, 2010 7:52 AM

Edited by: user9208525 on Mar 2, 2010 7:53 AM

Delivers always implied that it could deliver to other devices but it's a big lie. All it can do is to have separate email addresses for different devices so you could specify a format that suits that device (i.e. text only for mobile phone, PDF for blackberry, etc).

I still can't believe how you North Americans let the cell operators screw you with SMS delivery charges. Here is Europe and most of the rest of the world it's CPP, which means Calling Party Pays, which means only the person sending the SMS pays, not the receiving party. Email to SMS translations are free too.

Haha, maybe we'll go on a cell phone strike until they remove the fees! But then how would people get their mobile OBIEE updates?? :)

I've got a plan for 500 texts / month for $5 USD, and then I pay overage fees for everything above that, so that 2,000 text messages in one hour would have hurt me pretty bad...

Joe, your solution worked as a very nice workaround. It's a shame that OBIEE "offers" the phone notifications when they don't actually work, but this was a nice solution to get messages to phones without email.

I would take note that I had to send the message as plain text, and for some reason the HTML and PDF versions I tried sending did not display well. Also, if you send as SMS (so for Verizon it was the @vtext address) and you have a character limit (I think mine is 160), it cuts off the message. To work around the character limit, I sent as MMS (@vzwpix address) and it sent the whole message (still in plain text).

Thanks to everyone for the input!

Regards,
Jason