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Hi Darren,1 person found this helpful
We would like to know which approval process your business is following..i.e.
1) Employee - Supervisor
2) Positional Hiererarchy
When requestor/buyer create a requisition, system automatically (WF) configure who will be the approver for this requistion based on the approval hierarchy setup. In iprocuremet (R12) it allows buyer/requestioner to include another approver between the normal approvers but still it will wait for the final approvers approval.
Back to your main question : I have several users in my approval groups and by default when a requisitioner places a requisition iProc selects the approver by choosing the first alphabetically. Can this be changed?
Would you mind to allow system to take its own decision based on the approval hierarchy setup.. Make sure you are setting below profile option correctly in i-proc at site and Resp level.
POR : System Approvers are Mandatory set it as "Yes"
Hope it helps.
Hi - thanks for the detailed answer
We are using Positional Hierarchy
and we do allow requisitioners to change the defaulted approver