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Instability when opening Financial Reports from Workspace in 11.1.1.3

625044May 18 2010 — edited May 18 2010
Hi All,

We have succesfully installed the HFM 11.1.1.3 suite. Everyting works fine except Financial Reporting. When opening a report (after a time of inactivity) it gives an access denied error. After re-trying we are able to login again and everything works fine.

I've already increased the 'heap' size to 512 (minimum) and 1024 (maximum).

Any suggestions would be highly appreciated.

Kind regards,

Marc

Comments

handat

Restart OAAM instance. Best would be to shut down all OAAM instances, then update the password using EM before starting the OAAM instances again.

Khanh

I updated the QA_OAAM schema password in this path: weblogic domain/oam_domain/Security/credentials/oaam Map/oaam_db_key and restarted everything.  However, the QA_OAAM db account is still locked.

Where else do I need to update the password?

Thanks

Khanh

Khanh

I also unlocked the database account after restarting the oaam managed servers.

Khanh

Khanh

My issue has been resolved.

We updated the pwd in the database (to make sure we have the right pwd).

We updated the pwd in weblogic admin console/Service/Data Sources (for all 3 OAAM related data sources).

Shutdown all OAAM admin and managed servers

Logged into the database to unlock the oaam database account

Restarted the oaam admin server (monitor the oaam db account connection using sql developer) in weblogic

Restarted the oaam managed server in weblogic (monitor the oaam db account connection using sql developer).

Once all managed servers are up and running and the oaam db account is not locked, then the issue has been resolved.

Khanh

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Post Details

Locked on Jun 15 2010
Added on May 18 2010
#business-intelligence-applications, #error, #financial-consolidation, #performance-management-applications
2 comments
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