0 Replies Latest reply: May 18, 2010 7:30 AM by ViswanathKM RSS

    Campaign List files sent to Vendor are missing

    ViswanathKM
      Hi,

      This is regarding Campaign List File delivery to Vendors (external system) in which below are the steps involved:

      1. Once the Campaigns are launched from Siebel Marketing application, List files will be generated in Siebel file system
      2. These new list files will be copied from Siebel file system to staging server
      3. We have an interface (control-m chain) that will FTP these files to Vendor

      Steps 1 and 3 are working as expected, but at Step 2 some files are not getting copied to pick-up staging server.
      Information of this staging server is set at Communication Administration > Communication Drivers.
      Can anybody help me in this regard pls?

      Thanks,
      Viswanath K M