1 Reply Latest reply on May 27, 2010 8:30 PM by 772382

    Exception EPrinter in module pm.exe

    772382
      I'm getting the following error in P6 stand alone when a customer tries to login to the production oracle db. I am able to login with my credentials from the customers system without error, yet the customer recieves this error when trying to connect to prod. Has anybody seen this before?

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      Exception EPrinter in module pm.exe
      Printer selected is not valid.
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        • 1. Re: Exception EPrinter in module pm.exe
          772382
          Followup: since I was able to login via the customers laptop I did not think the issue would reside within the reimaged laptop. My hunch was the users account in the DB may have had an issue. On a hunch I checked if the customer had a default printer installed, which he did not. I installed a networked printer and selected as default. The user was then able to login to the DB without any further errors.

          I am a little stumped as to why I was able to login and not the customer but either way the app is working now.