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Your post is a bit confusing.
Where are you looking and what makes you think they are up?
Where are you looking and what makes you think they are down?
We can not see your monitor so you need to provide a clear explanation.
check the agent status
use the command
avca secure_av -avkeystore $ORACLE_HOME/avkeystore -avkeystorepwd
Thanks but it still does not clear up the confusion. Here are the two mutually inconsistent statements:
The db instance, the listener and the av service is up and running.
they can not both be true.
the db and the listener appeared as down.
Please explain and show us on what basis one or both of these conclusions was reached.
he's looking at the status in the web login and it shows down status. His other comment about being up probably because he check it through the command line. It happens in my lab setup also - restart the agent fix the problem for me.