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Anyone has an update on this?
Refer to KB:SmartView Excel Formatting is Lost After Zoom In, Pivot, Undo or Redo Operations Even If "Preserve Excel Formatting" Option Is Selected. [ID 1096328.1]
cause:This is expected behaviour in SmartView. When the grid layout is changed, the formatting will not be kept, as SmartView treats it as a new grid.
This is addressed in newer version of SV 11.1.2.x and above. In 18.104.22.168 of Smart View it also support format preservation on pivots. These versions support backwards compatibility 22.214.171.124 and 126.96.36.199.