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Pl post details of OS and EBS versions, along with navigation path to reproduce the error. Pl see if these MOS Docs help
1108644.1 - Recommended Patches to Avoid Build Default Approval List and No Approver Found Failures
295153.1 - How to Diagnose No Approver Found (Document Status Remains Incomplete) and Build Default Approval List Failures in the Purchasing Approval Workflow
you need to check the approver's postion and whether is still an effective employer in the system
thanks guys when the system was cloned something went wrong n some setups got lost so we fix the setup and is now fine thank you for the responces.