2 Replies Latest reply: Aug 6, 2010 11:25 PM by Srini Chavali-Oracle RSS

    Oracle Patch 10.2.0.4 error - Windows Server 2008 x64

    790018
      Hello!

      Could you please give your comments if you have seen errors described below? It appeared during the Oracle Patch 10.2.0.4 installation in Windows Server 2008 x64.



      *************installActions2010-08-06_11-02-02PM.log******************
      Using paramFile: C:\ORACLE_Patch_10.2.0.4_Windows\WINDOWS_X86_64\p6810189_10204_MSWIN-x86-64\Disk1\install\oraparam.ini


      Checking installer requirements...

      Checking operating system version: must be 5.0, 5.1, 5.2 or 6.0. Actual 6.0
      Passed

      Checking monitor: must be configured to display at least 256 colors. Actual 4294967296 Passed

      All installer requirements met.


      The commandline for unzip:
      C:\ORACLE_Patch_10.2.0.4_Windows\WINDOWS_X86_64\p6810189_10204_MSWIN-x86-64\Disk1\install\unzip -qqqo ../stage/Components/oracle.swd.jre/1.5.0.11.0/1/DataFiles/"*.jar" -d "C:\Users\ADMINI~1\AppData\Local\Temp\OraInstall2010-08-06_11-02-02PM"
      The commandline for unzip:
      C:\ORACLE_Patch_10.2.0.4_Windows\WINDOWS_X86_64\p6810189_10204_MSWIN-x86-64\Disk1\install\unzip -qqqo ..\stage\Components\oracle.swd.oui\10.2.0.4.0\1\DataFiles\/"*.jar" -d "C:\Users\ADMINI~1\AppData\Local\Temp\OraInstall2010-08-06_11-02-02PM"
      The commandline for unzip:
      C:\ORACLE_Patch_10.2.0.4_Windows\WINDOWS_X86_64\p6810189_10204_MSWIN-x86-64\Disk1\install\unzip -qqqo ..\stage\Components\oracle.swd.oui.core\10.2.0.4.0\1\DataFiles\/"*.jar" -d "C:\Users\ADMINI~1\AppData\Local\Temp\OraInstall2010-08-06_11-02-02PM"

      The number of files bootstrapped for the jre is 551.

      The number of files bootstrapped for the oui is 71.INFO: Environment Variables:

      INFO:      ORACLE_HOME =

      INFO:      PATH = C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\;C:\Program Files (x86)\Acronis\BackupAndRecovery\;H:\oracle\S50\102

      INFO:      CLASSPATH =

      INFO: Username:Administrator

      INFO: Install area Control created with access level 1

      INFO: Oracle Universal Installer version is 10.2.0.4.0

      INFO: Setting variable 'PREREQ_CONFIG_LOCATION' to ''. Received the value from variable association.
      INFO: Reader/Writer 'oracle.sysman.oii.oiic.OiicGlobalContextXMLReaderWriter' was created.
      INFO:
      *** Welcome Page***
      INFO: Initializing install inventory
      INFO: Setting up install inventory
      INFO:
      *** Specify Source Location Page***
      INFO: Initializing OUI Shiphome access setup
      INFO: DefaultifyLangiages : Value of oracle.installer.defaultifyLanguages : false
      INFO: fetch the file: C:\ORACLE_Patch_10.2.0.4_Windows\WINDOWS_X86_64\p6810189_10204_MSWIN-x86-64\Disk1\stage/shiphomeinfo.properties
      INFO: Performing operation for OUI Shiphome access setup
      INFO:
      *** Select a Product to Install Page***
      INFO: Setting the 'TopLevelComp ( ToplevelComp )' property to 'oracle.patchset.db, 10.2.0.4.0, >10.2.0.4.0, [ ][OH:2]'. Received the value from the default settings.
      INFO:
      *** Select Installation Type Page***
      INFO: Setting the 'InstallType ( DEP_MODE )' property to 'Custom'. Received the value from the default settings.
      INFO: Setting the 'TopLevelInstallType ( TLDepModes )' property to 'Custom'. Received the value from the default settings.
      INFO: install properties filename: C:\Users\ADMINI~1\AppData\Local\Temp\OraInstall2010-08-06_11-02-02PM/oracle.patchset.db_Custom.properties
      INFO:
      *** Specify Home Details Page***
      INFO: Setting the 'OracleHome ( ORACLE_HOME )' property to 'H:\oracle\S50\102'. Received the value from the UI page.
      INFO: Setting the 'OracleHomeName ( ORACLE_HOME_NAME )' property to 'S50102'. Received the value from the UI page.
      INFO: Initializing OUI Oracle Home access setup
      INFO: Setting variable 'ORACLE_HOME' to 'H:\oracle\S50\102'. Received the value from the UI page.
      INFO: Loading shiphomepropertiesfrom C:\Users\ADMINI~1\AppData\Local\Temp\OraInstall2010-08-06_11-02-02PM/shiphomeproperties.xml
      INFO: DefaultifyLangiages : Value of oracle.installer.defaultifyLanguages : false
      INFO: Setting the PROD_HOME variable of 'oracle.rdbms.rat_10.2.0.4.0' to 'H:\oracle\S50\102/oracle_prod'. Received the value from the variable calculation.
      INFO: Setting the PROD_HOME variable of 'oracle.sysman.ccr_10.2.7.1.0' to 'H:\oracle\S50\102/ccr'. Received the value from the variable calculation.
      INFO: Setting the PROD_HOME variable of 'oracle.jdk_1.5.0.11.0' to 'H:\oracle\S50\102\jdk'. Received the value from the variable calculation.
      INFO: Setting the PROD_HOME variable of 'oracle.swd.oui_10.2.0.4.0' to 'H:\oracle\S50\102\oui'. Received the value from the variable calculation.
      INFO: Setting the PROD_HOME variable of 'oracle.swd.oui.core_10.2.0.4.0' to 'H:\oracle\S50\102\oui'. Received the value from the variable calculation.
      INFO: Setting the PROD_HOME variable of 'oracle.swd.opatch_10.2.0.4.0' to 'H:\oracle\S50\102\OPatch'. Received the value from the variable calculation.
      INFO: Setting the PROD_HOME variable of 'oracle.swd.jre_1.5.0.11.0' to 'H:\oracle\S50\102\jre\1.5.0'. Received the value from the variable calculation.
      INFO: Performing operation for OUI Oracle Home access setup
      INFO: SRVM ClusterInfo.IsLocalOnly() called. Return value obtained is 'false'.
      INFO: The CRS clusterware location for 'oracle.crs 10.1.0.2.0' is not found.
      INFO: This is not a cluster system.
      INFO: Node selection page will not be shown.
      INFO: Defaulting prerequisite location to 'C:/ORACLE_Patch_10.2.0.4_Windows/WINDOWS_X86_64/p6810189_10204_MSWIN-x86-64/Disk1/stage/prereq'.
      INFO:
      *** Product-Specific Prerequisite Checks Page***
      INFO: Entry point:oracle.patchset.db_Custom
      INFO: Starting Prerequisite checks : Fri Aug 06 23:04:20 EEST 2010
      INFO: Checking checkToInstallCCR
           This is a prerequisite condition is to check if the ccr component need to be installed or ignored for installation.
      INFO: Check complete. The overall result of this check is: Passed

      INFO: --------------------------------------------------------------------------------
      INFO: Checking CompatibilityChecks
           This is a prerequisite condition to check whether the Oracle Home specified by the user already contains any installed product which is incompatible with the product being installed.
      INFO: Check complete. The overall result of this check is: Passed

      INFO: --------------------------------------------------------------------------------
      INFO: Prerequisite checks completed : Fri Aug 06 23:04:20 EEST 2010
      INFO: oracle.ons Product Location: Empty path specified.
      INFO: oracle.sysman.repository.db Product Location: Empty path specified.
      INFO:
      *** Language Selection Page***
      INFO:
      *** Specify Local Host Name Page***
      INFO: Setting the 'HostName ( ORACLE_HOSTNAME )' property to '79SSO-LS'. S_LOG_VAR_VALTYPE_CLONE
      INFO: Setting languages [fi, en] for patch 'Oracle Notification Service Patch 10.2.0.4.0 '
      INFO: Setting languages [fi, en] for patch 'Enterprise Manager Repository DB 10.2.0.4.0 '
      INFO: *** Entering Component: oracle.ons installation
      INFO: Setting variable 's_sharedOH' to 'false'. Received the value from the variable calculation.
      INFO: Setting variable 's_patchtmpLocation' to ' '. Received the value from the variable calculation.
      INFO: Setting variable 's_opmnRemotePort' to '6200'. Received the value from the variable calculation.
      INFO: Setting variable 's_opmnLocalPort' to '6101'. Received the value from the variable calculation.
      INFO: Calling Query generalQueries10.2.0.2.0 getOSName
      SEVERE: Abnormal program termination. An internal error has occured. Please provide the following files to Oracle Support :

      "C:\Program Files\Oracle\Inventory\logs\installActions2010-08-06_11-02-02PM.log"
      "C:\Program Files\Oracle\Inventory\logs\oraInstall2010-08-06_11-02-02PM.err"
      "C:\Program Files\Oracle\Inventory\logs\oraInstall2010-08-06_11-02-02PM.out"
      INFO: User Selected: Yes/OK
      *************installActions2010-08-06_11-02-02PM.log******************


      **************oraInstall2010-08-06_11-02-02PM.err***********************
      Exception java.lang.NoClassDefFoundError: oracle/sysman/oii/oiix/OiixGeneralQueries occurred..
      java.lang.NoClassDefFoundError: oracle/sysman/oii/oiix/OiixGeneralQueries
           at getOSName.performQuery(getOSName.java:16)
           at oracle.sysman.oii.oiis.OiisCompContext.doQuery(OiisCompContext.java:2498)
           at Patches.oracle.ons.v10_2_0_4_0.CompContext.getCalculatedValueObject_s_operatingSystem(Unknown Source)
           at Patches.oracle.ons.v10_2_0_4_0.CompContext.getCalculatedValueObject(Unknown Source)
           at oracle.sysman.oii.oiis.OiisCompContext.getCalculatedValue(OiisCompContext.java:646)
           at oracle.sysman.oii.oiis.OiisVariable.getCalculatedValue(OiisVariable.java:1477)
           at oracle.sysman.oii.oiis.OiisVariable.setVariable(OiisVariable.java:2430)
           at oracle.sysman.oii.oiis.OiisCompContext.doOperation(OiisCompContext.java:1093)
           at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:147)
           at oracle.sysman.oii.oiic.OiicCompsWizEngine.doOperation(OiicCompsWizEngine.java:202)
           at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:147)
           at oracle.sysman.oii.oiic.OiicInstallSession$OiicSelCompsInstall.doOperation(OiicInstallSession.java:3844)
           at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
           at oracle.sysman.oii.oiic.OiicPullSession.doOperation(OiicPullSession.java:1278)
           at oracle.sysman.oii.oiic.OiicSessionWrapper.doOperation(OiicSessionWrapper.java:289)
           at oracle.sysman.oii.oiic.OiicInstaller.run(OiicInstaller.java:572)
           at oracle.sysman.oii.oiic.OiicInstaller.runInstaller(OiicInstaller.java:962)
           at oracle.sysman.oii.oiic.OiicInstaller.main(OiicInstaller.java:899)

      **************oraInstall2010-08-06_11-02-02PM.err***********************



      ***************oraInstall2010-08-06_11-02-02PM.out**************************

      **************oraInstall2010-08-06_11-02-02PM.out*************************