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BTW - in case anyone is reading this, this is due to a bug in 11g. There is a recommended patch that ORACLE should of advised to us, but 2 days of 24 hour support and even though everyone understood the problem, they could not find the solution. Finally, an independent consultant - Dale Basemen, (who is awesome) gave us the fix to add hidden parameters or to apply the patch.
Can you please provide more detail on the root cause and solution you applied to your environment?