2 Replies Latest reply on Sep 11, 2009 11:12 AM by 843804

    can't install java

      hi everyone,
      lately I've been unable to use Java due to the following error

      # An unexpected error has been detected by Java Runtime Environment:
      # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0xae000000, pid=3608, tid=2944
      # Java VM: Java HotSpot(TM) Client VM (11.3-b02 mixed mode windows-x86)
      # Problematic frame:
      # C 0xae000000
      # If you would like to submit a bug report, please visit:
      # http://java.sun.com/webapps/bugreport/crash.jsp
      # The crash happened outside the Java Virtual Machine in native code.
      # See problematic frame for where to report the bug.

      I have therefore uninstalled java and downloaded the latest version hoping to solve the problem, but everytime I try to open the installer appears a message saying that "Java(TM) Platform SE binary has encountered a problem and needs to close."

      Could someone please help me?