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2 Replies Latest reply: Sep 11, 2009 4:12 AM by 843804 RSS

can't install java

843804 Newbie
Currently Being Moderated
hi everyone,
lately I've been unable to use Java due to the following error

#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0xae000000, pid=3608, tid=2944
#
# Java VM: Java HotSpot(TM) Client VM (11.3-b02 mixed mode windows-x86)
# Problematic frame:
# C 0xae000000
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#


I have therefore uninstalled java and downloaded the latest version hoping to solve the problem, but everytime I try to open the installer appears a message saying that "Java(TM) Platform SE binary has encountered a problem and needs to close."

Could someone please help me?