3 Replies Latest reply: Apr 25, 2013 10:10 AM by 985197 RSS

    Siebel 8.1.1.3 ADSI Cannot Connect To The Gateway

    screaney
      We recently implemented ADSI in Siebel 8.1.1.3. We have both a DBSecAdpt and ADSISecAdpt version of CallCenter_enu. So far everything works fine, except that for the ADSI-Enabled Call Center AOM, Server Configuration and Server Management are not working. Here is the log from the Call CenterAOM.

      GenericLog     GenericError     1     000c33094c9b0d30:0     2010-09-30 10:33:46     (scmnsclnt.cpp (135) err=2555922 sys=126) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (NLILVMSBGWUAT01:2320).
      GenericLog     GenericError     1     000c33094c9b0d30:0     2010-09-30 10:33:46     (scmobj.cpp (211) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (NLILVMSBGWUAT01:2320).
      GenericLog     GenericError     1     000c33094c9b0d30:0     2010-09-30 10:33:46     (srsctx.cpp (271) err=2555922 sys=0) SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (NLILVMSBGWUAT01:2320).
      ObjMgrLog     Error     1     000c33094c9b0d30:0     2010-09-30 10:33:46     (sadbconn.cpp (173)) SBL-SDM-00109: Error from Admin Server, SBL-SCM-00018: Could not open connection to Siebel Gateway configuration store (NLILVMSBGWUAT01:2320).
      GenericLog     GenericError     1     000c33094c9b0d30:0     2010-09-30 10:33:46     (srsctx.cpp (369) err=3015669 sys=0) SBL-CSO-01013: Internal: the SCC context has not been initialized
      ObjMgrMiscLog     Error     1     000c33094c9b0d30:0     2010-09-30 10:33:46     (busobj.cpp (1654)) SBL-DAT-00222: An error has occurred creating business component 'Server Component' used by business object 'Server Admin'.
      Please ask your systems administrator to check your application configuration.

      Right before this the AD credentials are verified. That part is working, however since the Gateway was initially build using DB auth, the credentials fail on the gateway side. How can we configure it so that both DB and AD authentication can connect to the gateway server?