3 Replies Latest reply: Mar 14, 2011 2:13 PM by Mike Kirk RSS

    Support for SMC after EOL?

    804520
      Is Sun MC reaching its end-of-life this year? Will support still be available?

      Thanks.
        • 1. Re: Support for SMC after EOL?
          Mike Kirk
          user12684763 wrote:
          Is Sun MC reaching its end-of-life this year? Will support still be available?
          As far as I know you can still obtain support and services for SunMC... but that's a good question in general: which Sun products (if any) will be moved into the Lifetime Support (http://www.oracle.com/us/support/lifetime-support/index.html) program?

          I work for Halcyon, and we haven't announced any end-date for our SunMC software or services. Lots of customers out there still using it!

          Regards,

          Mike.Kirk@HalcyonInc.com
          • 2. Re: Support for SMC after EOL?
            847261
            Hi,
            Could we get an update on this? When is SunMC end-of-life, end-of-support?
            Thanks!
            /Enda.
            • 3. Re: Support for SMC after EOL?
              Mike Kirk
              Hi Enda,

              The support policy doc (http://www.oracle.com/us/support/library/lifetime-support-hardware-301321.pdf) shows Premier support ending in December of this year, with Sustaining support for as long as you choose to hold a support contract. Your Halcyon addons for SunMC will be supported well past December, though some of the fancier features are only available in our new software (and migration is easy). And I haven't heard of any end-date for services.

              Regards,

              Mike.Kirk@HalcyonInc.com