0 Replies Latest reply: Nov 16, 2008 8:37 PM by 843829 RSS

    EXCEPTION_ACCESS_VIOLATION (0xc0000005)

    843829
      Hi folks,
      Well, Unfortunately We are facing some issue which cause a Tomcat service is down in the following environment.
      OS : Windows Server 2003 R2 SP2
      TOMCAT version=5.5.23
      JVM version=1.5.0_12

      We try to find the cause using attached dump file which generated the one. but not sure why this issue happen in sometime(about once a month)

      Could anyone know what could be wrong? i am baz, did you get to solve this same problem?
      Thanks in advance...

      ---following a dump file

      #
      # An unexpected error has been detected by HotSpot Virtual Machine:
      #
      # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c97be3e, pid=3608, tid=5976
      #
      # Java VM: Java HotSpot(TM) Client VM (1.5.0_12-b04 mixed mode, sharing)
      # Problematic frame:
      # C [ntdll.dll+0x2be3e]
      #




      --------------------------------------------------------------------------------
      T H R E A D
      --------------------------------------------------------------------------------

      Current thread (0x02d88850): JavaThread "http-8080-Processor18" daemon [_thread_in_native, id=5976]

      siginfo: ExceptionCode=0xc0000005, reading address 0xfffffff8

      Registers:
      EAX=0x00000380, EBX=0x00000000, ECX=0x0000037f, EDX=0x00000000
      ESP=0x0383f068, EBP=0x0383f074, ESI=0x00570178, EDI=0x00800000
      EIP=0x7c97be3e, EFLAGS=0x00010206

      Top of Stack: (sp=0x0383f068)
      0x0383f068: 00570000 00000581 02fb9000 0383f098
      0x0383f078: 7c97b561 00570178 00000581 02fb9000
      0x0383f088: 00570000 02f80000 02f80000 03800000
      0x0383f098: 0383f0e0 7c97ba81 00000581 00fb9000
      0x0383f0a8: 00000581 00570000 02fb9000 00000000
      0x0383f0b8: 00000c08 02fbb000 0383f0dc 02f80000
      0x0383f0c8: 00000000 00000000 02fb8e70 00000000
      0x0383f0d8: 00000000 00000181 0383f1c4 7c97b646

      Instructions: (pc=0x7c97be3e)
      0x7c97be2e: 57 64 8b 14 8a 83 c2 08 3b f2 0f 84 d5 fe ff ff
      0x7c97be3e: 0f b7 5a f8 3b 5d 0c 73 0b 8b 12 3b f2 75 f1 e9

      Stack: [0x03800000,0x03840000), sp=0x0383f068, free space=252k
      Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
      C [ntdll.dll+0x2be3e]
      C [ntdll.dll+0x2b561]
      C [ntdll.dll+0x2ba81]
      C [ntdll.dll+0x2b646]
      C [MSVCRT.dll+0x1cef6]
      C [net.dll+0x6a86]
      J java.net.SocketInputStream.socketRead0(Ljava/io/FileDescriptor;[BIII)I
      J java.net.SocketInputStream.read([BII)I
      J org.apache.coyote.http11.InternalInputBuffer.fill()Z
      J org.apache.coyote.http11.InternalInputBuffer.parseRequestLine()V
      J org.apache.coyote.http11.Http11Processor.process(Ljava/io/InputStream;Ljava/io/OutputStream;)V
      j org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Lorg/apache/tomcat/util/net/TcpConnection;[Ljava/lang/Object;)V+113
      j org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(Ljava/net/Socket;Lorg/apache/tomcat/util/net/TcpConnection;[Ljava/lang/Object;)V+45
      j org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt([Ljava/lang/Object;)V+102
      j org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run()V+167
      j java.lang.Thread.run()V+11
      v ~StubRoutines::call_stub
      V [jvm.dll+0x87599]
      V [jvm.dll+0xdfbb2]
      V [jvm.dll+0x8746a]
      V [jvm.dll+0x871c7]
      V [jvm.dll+0xa2048]
      V [jvm.dll+0x1110d8]
      V [jvm.dll+0x1110a6]
      C [MSVCRT.dll+0x2b530]
      C [kernel32.dll+0x24829]

      Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
      J java.net.SocketInputStream.socketRead0(Ljava/io/FileDescriptor;[BIII)I
      J java.net.SocketInputStream.read([BII)I
      J org.apache.coyote.http11.InternalInputBuffer.fill()Z
      J org.apache.coyote.http11.InternalInputBuffer.parseRequestLine()V
      J org.apache.coyote.http11.Http11Processor.process(Ljava/io/InputStream;Ljava/io/OutputStream;)V
      j org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Lorg/apache/tomcat/util/net/TcpConnection;[Ljava/lang/Object;)V+113
      j org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(Ljava/net/Socket;Lorg/apache/tomcat/util/net/TcpConnection;[Ljava/lang/Object;)V+45
      j org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt([Ljava/lang/Object;)V+102
      j org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run()V+167
      j java.lang.Thread.run()V+11
      v ~StubRoutines::call_stub




      --------------------------------------------------------------------------------
      P R O C E S S
      --------------------------------------------------------------------------------

      Java Threads: ( => current thread )
      0x02ee7820 JavaThread "File Reaper" daemon [_thread_blocked, id=4744]
      0x02e23958 JavaThread "TP-Monitor" daemon [_thread_blocked, id=6000]
      0x033159e8 JavaThread "TP-Processor4" daemon [_thread_in_native, id=7532]
      0x033153c8 JavaThread "TP-Processor3" daemon [_thread_blocked, id=5932]
      0x03305b28 JavaThread "TP-Processor2" daemon [_thread_blocked, id=6036]
      0x02e2bd10 JavaThread "TP-Processor1" daemon [_thread_blocked, id=4816]
      0x03102020 JavaThread "http-8080-Monitor" [_thread_blocked, id=4708]
      0x031562f0 JavaThread "http-8080-Processor25" daemon [_thread_blocked, id=2668]
      0x03155790 JavaThread "http-8080-Processor24" daemon [_thread_blocked, id=2092]
      0x032d8410 JavaThread "http-8080-Processor23" daemon [_thread_blocked, id=5984]
      0x03250808 JavaThread "http-8080-Processor22" daemon [_thread_blocked, id=7388]
      0x02f80ba8 JavaThread "http-8080-Processor21" daemon [_thread_blocked, id=7956]
      0x02f80048 JavaThread "http-8080-Processor20" daemon [_thread_blocked, id=8020]
      0x02fc0448 JavaThread "http-8080-Processor19" daemon [_thread_in_native, id=1636]
      =>0x02d88850 JavaThread "http-8080-Processor18" daemon [_thread_in_native, id=5976]
      0x02ff2b20 JavaThread "http-8080-Processor17" daemon [_thread_blocked, id=2832]
      0x02ff2058 JavaThread "http-8080-Processor16" daemon [_thread_blocked, id=7988]
      0x03056468 JavaThread "http-8080-Processor15" daemon [_thread_blocked, id=2856]
      0x031c55e0 JavaThread "http-8080-Processor14" daemon [_thread_blocked, id=2164]
      0x02f7e808 JavaThread "http-8080-Processor13" daemon [_thread_blocked, id=3368]
      0x0337ca28 JavaThread "http-8080-Processor12" daemon [_thread_blocked, id=2824]
      0x0337c008 JavaThread "http-8080-Processor11" daemon [_thread_blocked, id=2820]
      0x0315dc60 JavaThread "http-8080-Processor10" daemon [_thread_blocked, id=2888]
      0x0325f408 JavaThread "http-8080-Processor9" daemon [_thread_blocked, id=5112]
      0x02f24780 JavaThread "http-8080-Processor8" daemon [_thread_blocked, id=4692]
      0x02ee4a48 JavaThread "http-8080-Processor7" daemon [_thread_blocked, id=2860]
      0x02efcb80 JavaThread "http-8080-Processor6" daemon [_thread_blocked, id=5952]
      0x031bbd58 JavaThread "http-8080-Processor5" daemon [_thread_blocked, id=7168]
      0x031bb298 JavaThread "http-8080-Processor4" daemon [_thread_blocked, id=5940]
      0x0335f910 JavaThread "http-8080-Processor3" daemon [_thread_blocked, id=2848]
      0x03185b68 JavaThread "http-8080-Processor2" daemon [_thread_blocked, id=2672]
      0x03339528 JavaThread "http-8080-Processor1" daemon [_thread_blocked, id=2800]
      0x031e3e60 JavaThread "ContainerBackgroundProcessor[StandardEngine[Catalina]]" daemon [_thread_blocked, id=4752]
      0x009080b0 JavaThread "Thread-1" [_thread_in_native, id=2152]
      0x008d0998 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3040]
      0x008cf6b8 JavaThread "CompilerThread0" daemon [_thread_blocked, id=6844]
      0x008bf4b8 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4916]
      0x008a9ac0 JavaThread "Finalizer" daemon [_thread_blocked, id=1072]
      0x008a8ee8 JavaThread "Reference Handler" daemon [_thread_blocked, id=1948]
      0x00575ee0 JavaThread "main" [_thread_in_native, id=5488]

      Other Threads:
      0x008a7c98 VMThread [id=3224]
      0x008d1dc8 WatcherThread [id=6332]

      VM state:not at safepoint (normal execution)

      VM Mutex/Monitor currently owned by a thread: None

      Heap
      def new generation total 36288K, used 1273K [0x06b50000, 0x092b0000, 0x092b0000)
      eden space 32256K, 2% used [0x06b50000, 0x06c02b20, 0x08ad0000)
      from space 4032K, 13% used [0x08ad0000, 0x08b5baf8, 0x08ec0000)
      to space 4032K, 0% used [0x08ec0000, 0x08ec0000, 0x092b0000)
      tenured generation total 483968K, used 17895K [0x092b0000, 0x26b50000, 0x26b50000)
      the space 483968K, 3% used [0x092b0000, 0x0a429c30, 0x0a429e00, 0x26b50000)
      compacting perm gen total 14336K, used 14104K [0x26b50000, 0x27950000, 0x2ab50000)
      the space 14336K, 98% used [0x26b50000, 0x27916088, 0x27916200, 0x27950000)
      ro space 8192K, 63% used [0x2ab50000, 0x2b060590, 0x2b060600, 0x2b350000)
      rw space 12288K, 46% used [0x2b350000, 0x2b8f21b0, 0x2b8f2200, 0x2bf50000)

      Dynamic libraries:
      0x00400000 - 0x0040e000 D:\App\Tomcat\bin\tomcat5.exe
      0x7c950000 - 0x7ca2a000 C:\WINDOWS\system32\ntdll.dll
      0x7c800000 - 0x7c941000 C:\WINDOWS\system32\kernel32.dll
      0x77e90000 - 0x77f20000 C:\WINDOWS\system32\USER32.dll
      0x77ba0000 - 0x77be8000 C:\WINDOWS\system32\GDI32.dll
      0x77de0000 - 0x77e8a000 C:\WINDOWS\system32\ADVAPI32.dll
      0x77bf0000 - 0x77c8f000 C:\WINDOWS\system32\RPCRT4.dll
      0x76e60000 - 0x76e73000 C:\WINDOWS\system32\Secur32.dll
      0x77b40000 - 0x77b9a000 C:\WINDOWS\system32\MSVCRT.dll
      0x7ca30000 - 0x7d218000 C:\WINDOWS\system32\SHELL32.dll
      0x773d0000 - 0x77422000 C:\WINDOWS\system32\SHLWAPI.dll
      0x76120000 - 0x7613d000 C:\WINDOWS\system32\IMM32.DLL
      0x7f000000 - 0x7f009000 C:\WINDOWS\system32\LPK.DLL
      0x75220000 - 0x75285000 C:\WINDOWS\system32\USP10.dll
      0x77ca0000 - 0x77da3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_D8713E55\comctl32.dll
      0x6d640000 - 0x6d7dd000 D:\App\jre\jre1.5.0_12\bin\client\jvm.dll
      0x76990000 - 0x769bb000 C:\WINDOWS\system32\WINMM.dll
      0x71a60000 - 0x71a68000 C:\WINDOWS\system32\rdpsnd.dll
      0x77ab0000 - 0x77ac1000 C:\WINDOWS\system32\WINSTA.dll
      0x71ae0000 - 0x71b37000 C:\WINDOWS\system32\NETAPI32.dll
      0x76a60000 - 0x76a6b000 C:\WINDOWS\system32\PSAPI.DLL
      0x6d290000 - 0x6d298000 D:\App\jre\jre1.5.0_12\bin\hpi.dll
      0x6d610000 - 0x6d61c000 D:\App\jre\jre1.5.0_12\bin\verify.dll
      0x6d310000 - 0x6d32d000 D:\App\jre\jre1.5.0_12\bin\java.dll
      0x6d630000 - 0x6d63f000 D:\App\jre\jre1.5.0_12\bin\zip.dll
      0x6d4d0000 - 0x6d4e3000 D:\App\jre\jre1.5.0_12\bin\net.dll
      0x71aa0000 - 0x71ab7000 C:\WINDOWS\system32\WS2_32.dll
      0x71a90000 - 0x71a98000 C:\WINDOWS\system32\WS2HELP.dll
      0x719c0000 - 0x71a01000 C:\WINDOWS\system32\mswsock.dll
      0x5ba20000 - 0x5ba78000 C:\WINDOWS\system32\hnetcfg.dll
      0x71980000 - 0x71988000 C:\WINDOWS\System32\wshtcpip.dll
      0x76de0000 - 0x76e0b000 C:\WINDOWS\system32\DNSAPI.dll
      0x76e80000 - 0x76e87000 C:\WINDOWS\System32\winrnr.dll
      0x76e20000 - 0x76e4e000 C:\WINDOWS\system32\WLDAP32.dll
      0x76e90000 - 0x76e95000 C:\WINDOWS\system32\rasadhlp.dll
      0x68000000 - 0x68035000 C:\WINDOWS\system32\rsaenh.dll

      VM Arguments:
      jvm_args: -Dcatalina.home=D:\App\Tomcat -Dcatalina.base=D:\App\Tomcat -Djava.endorsed.dirs=D:\App\Tomcat\common\endorsed -Djava.io.tmpdir=D:\App\Tomcat\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=D:\App\Tomcat\conf\logging.properties vfprintf -Xms512m -Xmx512m
      java_command: <unknown>
      Launcher Type: generic

      Environment Variables:
      PATH=C:\Program Files\Windows Resource Kits\Tools\;D:\App\Oracle\product\10.2.0\db_1\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\PROGRA~1\HITACHI\SERVER~1\SERVER~1\PROGRAM;C:\Program Files\Intel\DMIX;C:\Program Files\Common Files\Hitachi;C:\Program Files\Hitachi\JP1Base\bin;C:\Program Files\HITACHI\JP1AJS2\bin;C:\WINDOWS\hitachi;C:\Program Files\Hitachi\Script\Bin
      OS=Windows_NT
      PROCESSOR_IDENTIFIER=x86 Family 15 Model 6 Stepping 4, GenuineIntel





      --------------------------------------------------------------------------------
      S Y S T E M
      --------------------------------------------------------------------------------

      OS: Windows Server 2003 family Build 3790 Service Pack 2

      CPU:total 8 (cores per cpu 2, threads per core 2) family 15 model 6 stepping 4, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ht

      Memory: 4k page, physical 2097151k(1993784k free), swap 4194303k(4194303k free)

      vm_info: Java HotSpot(TM) Client VM (1.5.0_12-b04) for windows-x86, built on May 2 2007 02:07:59 by "java_re" with MS VC++ 6.0